Wimpy — Restaurant in Randpark Ridge

Disclaimer: this is an account of my experience and is not necessarily a representation of how wimpy as an overall company are. My experience on the 23rd of December 2022. I arrived at this wimpy hungry (as one does) and was directed to a table. I took a seat and was presented with a menu. No waiter/waitress was allocated to me. I sat there and watched as people’s orders were being taken. I would understand if the establishment had been full and the staff was overwhelmed but this was not the case. After almost 20 minutes of waiting I notified the party that would later be joining me to no longer come and that we would find an alternate place to eat.

I’m very disappointed in the service I’ve received or rather did not receive upon my visit especially with me being a loyal supporter of wimpy at least in the branches where I don’t sense a racial component to how one gets served and another does not ( I’m not saying it was racial, I’m simply pointing out that the individuals that were being served while I was there happen to be of a specific racial group). This happened to be my experience and it’s saddening to have experienced such from a company I’ve loved for many years. Would I recommend that one eats at a wimpy? Yes. They’re mostly very good. Would I recommend this wimpy specifically? Absolutely not. Final Note: I’m more disappointed than angry, staff should...

A few weeks ago we went to wimpy Randridge Mall. It took them an hour to bring the food, and they were not busy, the food was cold plus hey didn’t have 2 of our orders ready. The waitress told us they only did half the order and didn’t complete it. The manager was completely unhelpful. He proceeded to lie and tell us that they had been busy making the food and that it took long which was not what the waitress told us. When we told him the food was cold he asked us what h must do about it. I reported it to wimpy but have. It heard anything from them so I assume they don’t care either way. Will never eat at the Randridge wimpy again and we use to go there often

Wimpy had now responded and told me to post on the site. Dear wimpy I did that already but you did not respond so I am not wasting my time...

Dreadful service this morning at Wimpy Randridge Mall 😡 Waiting over 30min for 3 toasted sandwiches and 3 coffees (takeaways) ... only to get to my car to find the one toasted sandwich (egg and bacon), the egg was half cooked and “runny” ... took it back ... no apology from the manager who had a serious attitude ... told me he didn’t care if I didn’t come back ... I demanded the owners number (“Delene”) ... called her and who promised to get back to me and yes, still waiting 😡😡 I told her I might be one customer who won’t return ... and as it appears, there’s more than one ... and that’s just today ... see Facebook under Randpark Ridge...