Starbucks Sungshin Women's University — Restaurant in Seoul

Mainly as other Starbucks, a bit small and divided in serval floors....after a few visits, employees are not very helpful and guest oriented, they like to chat with each other; ordered an American hot gal to stay, received a iced americano to go, they change my order finally and I went ups to the second floor to enjoy my Americano, when I noticed they did not credit my STAR! Had a good seat to oversee the whole floor, when I noticed that one service employee of Starbucks used the restroom at the second floor, passed the service station on the way to and on the way back from the restroom, noticed for sure that the service station needed a clean up.....she just passed without any action.....mmmm! Finished my coffee and wanted to find out about my STAR. Approached the counter and ask the cashier or order taker about the STAR credit,......she was not sure and the manager interfered, he always talked about the e-Fequency and not about the STAR. I could feel he don't wanna help, and not really care about. I know I payed by credit card and scanned my Starbucks Card to collect the Star, which I did already at many oder places and it worked, except at this Starbuck it don't? For sure they way they treated my at this store, I won't go back for sure! This Manager should not be a Manager for Starbucks....... Today 9 june, had to wait in the morning for more than 6 min for a cafe latte tall hot, one two guest ordered, looked to my that one person ordered an ice American and the other one macha ice, two person ion the counter working and one looks like manager only in the back area, the most disappointing experience i ever had in a starbucks..... Return back to see...they went to an renovation and the whole thing looks much better than before... The service improved in friendly and helpfulness, but still...

Good place to have a cup of coffee, away from the busy zone. Didn't like the fact they give you a straw without asking even though they started giving you the cup lid specially made so WE can reduce the plastic. Shame on you starbucks. Otherwise, customer friendly and organized employees beside the...

기분좋게 커피 마시러 왔다가 매장 직원땜 기분 잡치고 감 앉을 자리가 없어 테이크 아웃 시켜 나가려는데 다행히 한 자리가 나서 앉음 근데 젋은 매장 직원이 와서 다시 카운터가서 머그잔으로 바꾸라고 함 아주 명령조로 이건 직원 교육이 좀 필요 한거 같음 그래서 다시 카운터로 가서 설명 했더니 다른직원이 바빠죽겠는데 왜 왔느냐는 식으로 쳐다봄 기분이 더 안좋아졌음 결국 일회용컵은 쓰래기통에 버려짐 그럼 머그컵으로 왜 바꾸었지 버그컵도 다시 싰어야 하는데 이런 넌센스가 있나 누가 손님이 왕이라 했던가 한국 스타벅스에서는 손님은 개 이리가라 저리가라 다 내 잘못인가 나이먹은것도...