I have to agree with some of the other reviews i’ve seen here about this restaurant. The atmosphere itself is very cool, as it’s kind of hidden below a local products shop in a former chocolate factory. However, that didn’t make up for the poor service we received there. We had a reservation for 9 pm and didn’t leave until close to midnight (not because we chose to).
They sat us and we waited a good fifteen minutes at least until someone came to ask what we’d like to drink. There were no menus or lists of the food or drinks available. They brought us the drinks and we then waited to hear the food available, only by word from the waitress (we’re both fluent in Spanish so we understood everything, but we would’ve liked to see the options listed out and with the prices). We ordered the quail salad, a cheese platter, and the angus beef steak.
Over the next few hours the food was brought out painstakingly slow and there was virtually no service provided to us at all. You couldn’t spot any staff on the lower floor as they were constantly running up and down the stairs. I tried to flag down someone but to no avail. The food itself was good but not exceptional. We enjoyed the quail salad and the cheese platter was very generous, but I found hairs on pieces of the cheese, so it wasn’t particularly appetizing. The angus beef was also tasty and brought out on a sizzling tray, which was interesting. But the overall experience wasn’t worthwhile.
We paid about €45 per person and didn’t end up ordering dessert because we were sick of sitting around for so long and couldn’t find anyone to take our order anyway. Even trying to pay was a hassle. We went upstairs to the counter to pay and waited 5-10 minutes while they tried to get what we ordered. It’s a shame the staff and service isn’t improved as this location would have a lot of potential. Wouldn’t go back, but it’s certainly an experience...
Read moreamazing restaurant, situated in a historic building, oozing of traditions and pride. found it by chance, and were amazed at the quality of food, really, really impressive, in the atmosphere where time almost stands still for decades and centuries. the cheese cake was the best we ever tried, period. the fois gras was amazing, the duck confit excellent, the seabass extraordinary, really everything was terrific. recommend it wholeheartedly! the service was a dash slow, all the tables were occupied, the kitchen is at the top floor and the food is brought up and down the stairs, which makes it harder - so take it into account when you plan your visit - and - did I mention? - we...
Read moreEn general nos gustó mucho. Una de las tres personas del grupo había comido allí anteriormente varias veces con su pareja, quien nos lo recomendó especialmente por el ambiente (una antigua bodega, con música amena a un volumen no muy alto, muy agradable para poder charlar tranquilamente). Otro punto a favor es que utilizan productos de la tierra, algo que íbamos buscando en el viaje. Los platos fueron abundantes en cuanto a cantidad y estaban bien cocinados. Hasta que llegaron los primeros nos pusieron varias rebanadas de pan, muy rico, con tomate y aceite de la tierra. Con el café y el postre, algunos bombones y productos de repostería para degustar. No damos la quinta estrella por un pequeño detalle: mi amiga es vegana e intolerante a la lactosa y yo vegetariana, así que habíamos llamado dos veces un rato antes para consultar opciones aptas para nuestras dietas. En principio nos hablaron de algunas posibilidades, así que reservamos, pero al llegar allí y cantarnos el menú (no lo dan en papel ni en formato digital, así que se va un poco a ciegas con el precio), nos dijeron las carnes y los pescados para todos. Opinamos que lo suyo es anotar estas cosillas al hacer la reserva. Finalmente comimos: ensalada de tomate con pepino y espárragos blancos, tabla de embutidos y quesos, magret de pato, arroz con setas. y sorbete de lima y albahaca (riquísimo el postre). Bebimos vino de la zona y agua. Tomamos café y chupito. Salimos a algo más de 30 euros por persona. No es un sitio para...
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