they don’t deserve any star if i could i would definitely give them zero. horrible horrible customer service. there was a young lady and a bit older lady in the counter when i made a purchase (June 14th evening). at first i asked the young lady some questions and she was terribly rude and acted as if i was dumb and didn’t understand anything, which is not true. and i bought two oils and the lady put one of them upside down in an one bag, which was very tight and it looked not nice to me so i asked her if it’s safe to do that. and she asked the older lady if it’s ok and she said fine. but i just wanted to keep it safe because my flight is gonna be long and I didn’t want them to be broken. but they kept saying it was fine and didn’t even try to put them separately or put them into a bigger bag. so i asked them not to put one upside down and that’s when they got extra rude and the old woman spoke super rudely to me. they talked in spanish i know they complained and said bad things about me in their language. i honestly don’t understand why they had such a rude attitude and they think it’s ok to do that. your store doesn’t have any customer service education? if you don’t, you should. better late than...
Read moreThey have a smallish but high quality selection of spanish wines. Too bad they are all invariably priced at ~double the price you can pay outside. Note that in T2 (the other terminal in Barcelona, the one you use for eg Ryanair or Easy jet) they have a good selection but prices are much lower, so don't tell me that it's all due to the cost of having an establishment inside a terminal. Similarly, you can buy well in Bologna or Frankfurt, and in several other airports. Here I come, compare prices, and leave without...
Read moreWorst service ever. Very unrespectful worker. I spent more than 30 minutes waiting for check out because the whole show with five workers only have one of them how to use the cash register. Even it's our turn, she rejected to process payment but work with other projects. And for all the waiting she said nothing like "please wait a moment" but side eyes. Terrible experience in...
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