I had booked directly from their website the day before departure. A Seaview room with twin beds - it specifically said to tick a box if I wanted to have them put together - which was perfect since I was travelling with my daughter. When I received the confirmation email, however the attachment said 'not sea view'. I thought this was bizarre and assumed it was a mistake. Upon arrival as I was checking in I said to the lady at reception "I just wanted to conform it's the Seaview room with twin beds" and she defensively told me that was not what I booked and showed me the email. I explained a million times all of the above and then settled that the Seaview wasn't the most important thing, so long as the room was the same I booked. Once we went upstairs needless to say the room was small, had a double bed and not separate twin beds. It simply was not what I had booked. I went downstairs and explained again but the lady who is apparently the director was not listening and was very rude in the way she insisted that I must have made a mistake. She offered no apologies or solution. That was that, and made me feel like I was trying to get something from her or whatever. This is was a crying shame as the hotel is gorgeous, great location and helpful staff - with exception of the Director it seems - and the incident took away some of the fun in the experience....
Read moreWe visited Formentera for a day in September and purely by chance went into Hostal La Savina for a bite of breakfast . The situation was perfect. The staff attenative .|Such was our one hour visit that day we decided to try and book a short stay later in the month . Luckily we found a 4 day slot in late September 2024 and booked the second floor superior double with sea view . We were not disappointed . A view to behold whilst watching the sun set or the winsurfers activity om the lagoon. It had its own private sun terrace. |The staff ... absolutely superb ... everyone from the waiting staff to the receptionists to the chambre lady whom attended daily to our room, leaving it absolutely immaculate for our return from visits around the island or their own beach area which has the most comfotable large bean bag loungers I have ever laid down on!!... absolute bliss.|One site says 2 star accomodation !! No way ... this is 5 star accomodation . We stayed half board .... the extra half board price was very reasonable for the 3 coarses with lots of choice .We will be returning. The location and staff...
Read moreWe visited Formentera for a day in September and purely by chance went into Hostal La Savina for a bite of breakfast . The situation was perfect. The staff attenative .|Such was our one hour visit that day we decided to try and book a short stay later in the month . Luckily we found a 4 day slot in late September 2024 and booked the second floor superior double with sea view . We were not disappointed . A view to behold whilst watching the sun set or the winsurfers activity om the lagoon. It had its own private sun terrace. |The staff ... absolutely superb ... everyone from the waiting staff to the receptionists to the chambre lady whom attended daily to our room, leaving it absolutely immaculate for our return from visits around the island or their own beach area which has the most comfotable large bean bag loungers I have ever laid down on!!... absolute bliss.|One site says 2 star accomodation !! No way ... this is 5 star accomodation . We stayed half board .... the extra half board price was very reasonable for the 3 coarses with lots of choice .We will be returning. The location and staff...
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