AVOID THIS PLACE.
If i could hive 0 stars i would. I have never been treated so poorly at a restaurant before. The employees there were rude, dismissive and literally went out of their way to ignore us. I asked for a glass of just water, and the guy just looked at me like i had 3 heads. Apparently no one there speaks any English which I found odd since they spoke English fine. It felt like they were using it as an excuse to pretend not to understand us when we complained about the lack of actual food.
We paid over £74 total for two people for a flamenco show and tapas dinner with drinks. What we got was one drink and a small sorry plate of some cheese and two small croquettes to eat between the two of us. Literally just one small piece each. This plate in the image was for between two of us for the whole night, and to get actual food was extra cost. To clarify, the plate was that empty when we got it. We only ate the croquettes and one small breadstick each. The cheapest thing on the menu was €16. We asked if we would get actual tapas and they said this plate was it. We are fighting for a refund as this is just outright false advertising. The service was awful and despite all the other tables having drinks and food, we were ignored and eventually left before the show to go somewhere to get some actual food. Avoid this place, it's literally a scam for foreigners. If you are Spanish they treat you really well. We saw Spanish groups around us getting proper food and service and we had to go up and try to find someone just to talk to someone as they avoided us constantly.
We are still fighting to get a refund, we couldn't even stay for another 2 hours for the flamenco show as we were so hungry, the people by the door literally didn't even acknowledge us as we left, even though we tried to make some sort of eye contact to explain that we were leaving and not returning.
I'm high masking autistic and honestly, the whole thing was so stressful and disappointing. The restaurant is refusing a refund saying a refund would impact their business, which I don't believe for a second unless this happens regularly, in which case they shouldn't be allowed to take money for this...
Read moreDear readers, we were advised to check out this place by my friend, who is from Madrid, and I’m so glad we listened…we booked online for the VIP table…we didn’t realize we were going to be front row and center…it was very exciting. It included a small bottle of champagne, which was a nice addition. The place was packed, not an empty seat in the room. We were a bit on the late side, try to get there early, so you finish dinner before the show starts. We were honestly walking in with low expectations, not sure why, but let me tell you, everything far exceeded our expectations. The service was excellent, the food was fantastic…my husband said the steak was one of the best he has ever had. My risotto was beyond delicious. The boys enjoyed their meals as well. Then the performance started, I was so immersed by the music, the emotions, the atmosphere…it is something you have to experience…after it was over the dj played music and people started dancing. It was a spectacular evening, I was worried my boys may not have appreciated it, but they enjoyed it too. We had to Uber back since it’s not in a...
Read moreReally disappointed in this. My friend and I paid almost £80 for a ticket that was meant to include wine and tapas dinner. When we got there we were ignored for a long while. Eventually they have us one small plate with 2 croquettes to share and told us we had to order from the menu at extra cost! We were hungry and the show was not until 10pm, so we had to miss the show to go and eat elsewhere as the menu was extremely expensive with the cheapest item being 16 euros. Avoid if you're not spanish as they seemed to tried to rip us off for this reason it seemed as everyone else in the venue had proper food already being brought out as they sat down and were not asked to order...
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