On a good day this place can be pleasant when the food is good and the waiters have a pleasant manner. I went with 3 friends and as the menu was the most expensive at 19.90e and there was sirloin steak on it, this is what I chose. When the waiter came around to inquire if all was well I said my steak was tough and certainly not a sirloin, it fell on deaf ears. Why ask if you do nothing about it? The following day I went into Piccalo,s to request a complaint form. The person I saw said he was the manager and after going upstairs for about 10 minutes he produced a form. As I did,nt have my glasses with me I asked if their was any English on the form and he pointed to the second part of the form. I also asked him when i brought the form back how did I know that the form would not go into the bin to which he replied that the form was numbered in all for corners. I don't know what that could indicate. When I got home and looked at the form there was no English or numbers in the corner of the form so that was a blatant lie. I said he should have these complaint forms on the counter to which he replied that they never have complaints! I said to" the manager" that sirloin steak has a layer of fat around it which gives it a succulent taste to which he replied that they never serve a steak that has fat on it, which proved that what they served me was not a...
Read moreIn December 2023 we visited Piccolo's for the 12.95€, 3 course menu del dia including a drink. The restaurant was modern and sophisticated with a large restaurant and outside seating area. On the day we visited, the main restaurant was fully booked, but the staff managed to seat us at short notice in the outside seating area. The terrace was comfortable with nicely decorated tables and patio heaters.
There was a great menu, and we both ordered the chicken bites for starters, the rump steak (cooked to your liking) for our mains followed by a coffee for dessert. The waiting staff did their best to take the orders quickly and were attentive.
When the starter arrived, it was nicely presented and tasted great. The main arrived in quick succession and was really tasty. The steak was served with a basket of chips and an array of vegetables including peppers and onions. We would recommend the restaurant if you are looking for quality over quantity. The staff were friendly and professional. We will definitely return again, because the portions were really good and the food was good quality and...
Read moreWe have been a few times and it has always been very good but we were disappointed today. It was full (as always) but the wait to order was a long one. We then had an even longer wait for our starters whilst others who had arrived after us received theirs. Thankfully they were all worth the wait but sadly the mains were not. After another long delay the stuffed pork loin arrived and was incredibly dry, as was one of the steaks and the Dauphinoise potato more resembled mash and had no cream. After another 30 plus minute wait the table was finally cleared and we finally managed to order our deserts. We had tried numerous times to attract our waiters attention but he was very good at avoiding eye contact! If today had been our first visit we wouldn’t be going back but we know that they can be much...
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