Restaurant Cal Carter — Restaurant in Mura

I’m not usually a restaurant reviewer however we had a very unfortunate situation in this restaurant today since they treated us very impolitely due to us being vegetarians and asking for any alternatives out of the set menu. The waiter who had previously served us coffee at our first visit, was not kind at all neither helpful to hand any veggie options. He said with other words: “it’s not my problem you are a vegetarian”. We thought to come back to the restaurant after having coffee here and then went for a walk nearby. I don’t know if the problem was that we were vegetarians or that we were a couple of two men, but we had to leave the restaurant without eating and then finding a much kind and easier approach at the restaurant in Hostal Mura. Some places do not understand or know that there are many types of clients with different necessities. We never asked for anything out of the menu but they denied us to have just one dish (the only option available for us). I still don’t get the lack of flexibility...

We spent a day in Mura last summer. My husband’s aunt used to have a house there and we had been going to Cal Carter for years. We won’t be back. It was mid week when we would have expected a menu del dia but we’re told that due to the pandemic they had stopped serving this option as they had to make up their losses. Not my problem, especially as I had recently lost my own job. It went from bad to worse. We were served a vermut with soda water…the waiter spilt the soda into the drink, all over our table and myself, no offer of a change of table despite it being early with lots of free tables. The meal was okay, the gaspacho was excellent, main courses dry with hard beans. Cost was over 80€ which we were not expecting to spend. We had cofffee in the next village…they were serving a menu of the day 12€ ! Exactly what we had just eaten. In all, bad service and regular food. An...

Hem estat visitant Mura, un poble agradable, antic i amb cases precioses de pedra, amagat de darrere de moltes corbes entre muntanya Hem decidit gaudir d'un esmorzar de forquilla abans d'una bona caminada. Un del primers restaurants que em trobat ha sigut el Cal Carter en el seu bar CAL BATISTA, amb una terrassa para a una bonica plaça. Hem demanat botifarra amb pa amb tomàquet i jo, ous ecològics amb cansalada. La botifarra molt gustosa i una bona ració. La meva elecció a sigut mes decebedor. Els ous macos a primera vista però amb la mucosa de la clara per tot el plat. La cansalada tota greix...pel que he vist algunes ressenyes és habitual. Al final he acabat menjant un ou i mig amb pa que es cobrava a part 2,5€. Passejant pel poble hem comprat un pa casolà boníssim de mig kg per 2.3€. La experiència d'avui al Cal Carter: M'han cobrat un pa amb oli...que el oli suposo que s'han oblidat de posar-lo. Un plat d'esmorzar que no he pogut gaudir i, el més "agradable" de tota la experiència és la resposta i la "simpatia" de la persona que ens ha atès al preguntar per la carta de begudes. Amb aires de supèrbia i grandesa m'ha insistit que no tenen carta de begudes i semblava estranyada que volgués saber que hi val una copa de 🍷 i quin vi tenen. En fi...crec que els responsables del abús de molts locals d'hostaleria som nosaltres els consumidors. Ho acceptem tot sense reclamar o sense exigir com si fos que el producte que consumim fos un regal! Estaria bé començar a valorar els nostres drets! Jo a la meva feina haig de donar el millor servei i el millor producte, m'agradaria poder anar a gaudir d'un bon àpat sense...