Overall enjoyable, but food was slightly underwhelming for the price.
Food was good. I had the Tempura Tiger prawns to start. The prawns themselves were cooked perfectly however the Tempura was a bit doughy and undercooked in places. Great flavours but did expect slightly better quality control for 25€.
We had some sushi in-between and this was the best part. Good selection of sushi and stunning sashimi all prepared by sushi chefs in a dedicated sushi kitchen. A little on the expensive side for the portion sizes but I feel that was made up for by the quality of the sushi. It was excellent.
The main: I went for the lobster spaghetti. This was ok. The spaghetti was perfectly Al dente but the sauce that surrounded it was fairly dry, bland and uninspiring. The freshness of the cherry tomatoes on the plate was suoerb - don't get anything like that in the UK!. Don't think there was enough lobster on my plate for a dish that cost me €39 either especially considering a very similar linguine dish without lobster went for around €22. (the lobster was very nice however). All in all fairly mediocre.
Drinks were nice. Good beer, white sangria and rosé (can't remember the one we had in particular but it was pretty good).
Didn't do a dessert but went straight onto coffee which was bloody delicious (even if it was bog standard Lavazza - I couldn't complain!)
The music throughout the day was excellent (I guess thats what you pay for). It was Marlins 'Shadow' party which went on all evening. Started off with chilled deep house, moving onto some slightly heavier techno/trance and then finally onto a big finisher tech house set. Everything was mixed perfectly, but I do feel like the energy levels could have risen a bit earlier on.
The location of course is stunning and the decor is decent. The reception feels a bit blank and run down but I guess that's not the point of a beach bar. Well positioned tables, decent access for the staff.
Speaking of staff the service was overall very good. Food and drink came out quickly although one member of staff wasn't very happy that we wanted to order our starters and mains separately - his attitude was pretty poor. I was also accused of taking photos of a 'high profile customer' even though I had no idea where this 'high profile customer' was hence why I never took any photos in the first place.
I do feel there is a bit of a heirarchy here and yes, people spending more money are going to get more attention but staff should treat every guest with the same level of priority and respect.
Of course it's a pretentious place so people pay a premium to be there. There are lots of people sitting around in their private booths with a ludicrously expensive bottle of Dom Perignon just showing off but hey, its their money! If your not into that sort of thing then I doubt you'll be impressed.
Overall, the food was decent (there is definitely better on the island for less money if it's just the food you're interested in) but the music was awesome! Overall a good experience - wouldn't rush back but definitely...
Read morePretty awful experience to be quite honest. We booked Blue Marlin again after enjoying the food last year and remembered how IMPOSSIBLE it is to get a taxi after your meal. No SERIOUSLY, you could be there for anywhere from 45 mins - 2 hours. Food was really lovely, stunning plating & our server was really sweet and attentive which was nice considering how busy it is!!! BUT and unfortunately, it is a very big BUT. DEFINITELY will not be returning no matter how great the food was. My friend and I had PRE booked a taxi on our app before even paying the bill and left our table when our taxi was 4 mins away. As expected there was a massive queue. Our taxi pulled up and as we went to get in we were physically stopped from getting to our taxi, talking to our driver or anything because apparently “there’s a queue and we have to wait our turn” they refused to listen to the fact we had pre booked and put OTHER PEOPLE IN OUR TAXI!!!!!!!!!! We couldn’t then book another one as someone was in our taxi. So we were stuck. I tried to speak to the women at the reception desk. AWFUL. No matter how gentle, patient or polite I was about the situation, they were abrupt, abrasive and extremely dismissive. Like nothing I have ever seen. While speaking to the staff I was told that If it was pre booked we should’ve told the man who stopped us to “f off” which I thought was ridiculous. Seriously. Totally not in my character and I wouldn’t dream of verbally abusing staff or even speaking in the tone in which most of them took with me. I’d briefly spoken to a gentleman (who I later found out was the manager) who was really fair, apologised for the inconvenience and said the next taxi was ours….. Of course, we were waiting for AT LEAST 50 mins. No taxis coming. I was extremely upset by the end after being offered taxis for almost 4x the price of my original €22 taxi. I asked to speak to the manager, the lovely man from before and he covered our taxi fare. I really appreciated the way in which he dealt with us and he was about the only person that had any time or warmth to him. The other staff were totally above their station. Unfortunately, will not be returning. If you don’t want to be waiting for hours on what may be your last night… I suggest you have your own car or DEFINITELY make...
Read moreI am writing this complaint to express my extreme disappointment and utter dissatisfaction with the treatment my group and I received from one of your employees during our recent visit to Blue Marlin Ibiza. The purpose of this complaint is to bring to your attention the deplorable conduct exhibited by your staff member, which has left us feeling disrespected and deeply frustrated.
On 2nd of July, my friends and I visited your establishment and purchased a bottle from the bar. Prior to taking the bottle to the beach area, we sought confirmation from the bartender regarding the permissibility of doing so. We were explicitly informed that it was indeed acceptable to take the bottle with us anywhere on the premises.
As we were enjoying our day on the beach, occupying a set of unoccupied beds, we were abruptly approached by a member of your staff. His approach was unprofessional and disrespectful from the very beginning. Instead of addressing us politely and courteously, he adopted an aggressive and confrontational demeanor, demanding that we pay for the beds immediately or face expulsion from the area.
The employee in question neither acknowledged the fact that the beds were unmarked or designated nor offered any explanation for the sudden demand for payment. His behavior was not only rude but also displayed an unwarranted level of arrogance that was both shocking and uncalled for. He said few times that he wanted us to go to the rocks.
This encounter not only marred our experience at Blue Marlin Ibiza but also tarnished the reputation of your establishment. We were left feeling humiliated and disrespected by this employee's unwarranted behavior. It is important to note that we had followed the instructions provided by the bartender, and therefore, his subsequent actions were entirely unjustified and uncalled for. We strongly believe that no customer should be subjected to such treatment when they are patronizing your establishment.
As paying customers, we expect a certain level of professionalism, courtesy, and respect from your staff. It is evident that the employee in question failed to meet these basic expectations, and as a result, I demand that immediate action be taken to rectify this matter. I kindly request that appropriate measures be taken...
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