Bar Restaurante Neptuno Santander, Maques de la Hermída 2 — Restaurant in Santander

14.08 we waited more than an hour just to have our order taken. We waited at the entrance for 15 minutes to be seated at a table. (When we arrived I immediately asked if the kitchen was open and if we could eat. We were told to wait). The restaurant was ~50% full. But an hour later we were only able to order drinks (which were never brought to us). We said that we were ready to order food and we were asked to wait again. No one came to us. And they didn't bring us drinks either. The food looked very appetizing and I'm sorry that we never tried it. Perhaps they should hire another waiter. Or just say "no seats" right away so that we don't...

We ordered one Lobster risotto and some seafood. The waiter says the risotto is enough for two people, and he served one pot risotto and splited into two bowls, with half lobster for each. At the end he chargered double price for risotto, and he claimed they add more rice in the risotto so the price is reasonable. So 50 Euro for one pot of Lobster risotto with extra rice, highly not recommend.

And about the food, most of the seafood is not fresh and definitely freezen.

Maybe a nice place for coffee or tea, but definitely not for dinner, the service is generally good, environment is not...

Good service, and quick which is good if you’re heading to the ferry. Croquetas were ok, but not homemade. Morcilla was nicely presented. Chips were rather soggy but a good flavour. Chicken strips were excellent. Ensalada chuletón tomate was a joke - lovely tomato, but far far too much salt (and we like salt on our food). It had some red onion, papaya and avocado, but it looked like it had been created by a five year old in messy play. For €17.50 we expected much more and this spoiled the meal for us. We would have complained, but were in a hurry to get going....