Helt Enkelt Bar & Kök — Restaurant in Gävle kommun

We visited this restaurant hoping for a pleasant dining experience, but unfortunately, it fell short of expectations. During our visit, a large group celebrating a birthday completely dominated the atmosphere, standing around noisily next to our table for an extended period.

To make matters worse, the three servers seemed to focus exclusively on this group, leaving other customers, including us, overlooked. It took at least 25–30 minutes just to get the bill, and ordering dessert didn’t even cross our minds—not only because no one offered, but also because it was clear the staff weren’t interested.

While we understand accommodating large groups is part of the job, it should never come at the expense of ignoring other customers. This group did not book a private event, yet their behavior gave the impression that the space had been reserved for them, and the staff did little to manage this imbalance.

No matter how large or demanding a group of customers may be, other patrons deserve equal attention and respect. This experience was disappointing, and unfortunately, it has left us with little interest...

Kommer hit två timmar innan stängningsdags, på rekommendation av ölfiket inte långt borta ifrån. Akterseglad av tåget mot Sundsvall, p.g.a av hamburgerrestaurang i Fjollträsk - troligtvis -inte gjort rent sin ventilation. Så min burger får bli här i stället för i Sundsvall och det var inget dåligt alternativ. Makalöst gott kött i hamburgaren, istället för en pinne som fixerar bröd och kött - en kniv! - råcoolt! Det jag kunde tänkt mig, vilket jag nämnde för personalen, vore en ekologiskt odlad välstekt bifftomat ovanpå köttet. Bra utbud på lämplig öl till hamburgare, gott vatten som serverades ur en karaff. Jag var där på en tisdag kväll, helt okey ljudnivå för mig. Okey, blir jag strandsatt/akterseglad i Gävle en gång till vet jag var jag skall...

Nice decor and good service, but poor meal quality. I ordered what should be a premium porc meat, and got a fat and tasteless steak. Both starter and main course were too much heavy on garlic. Quite poor...