Paparazzi — Restaurant in Bülach

No idea why so many good ratings for this place, it just proves that poeple have no standards and mediocrity is 5 stars for them. Apart from one single waiter, the staff is bored and feels like you’re bothering them. We had 2 pizzas, one was mediocre at best, but the gluten free was very bad, underbaked, and the toppings feel cheap too. It’s a terribe value for the price. We have specifically asked for a cake without chocolate (the waiter confirmed that it contains no chocolate), and it was full of chocolate in the inside. Luckily my girlfriend noticed it right away. We waited about 15 minutes for just getting a menu card. By the time they gave us menu cards, other tables who arrived after us already had their orders taken. Never going to return, I can get much better pizza for the price, or get the same quality pizza for much cheaper elsewhere. Even in Bülach there much much better Italian restaurants, I...

Last Tuesday we had our family dinner night out in Bülach and for the first time we picked this restaurant in the heart of our town. It was a great choice as it was not too crowded and the atmosphere was just perfect. The host was able to take care of our wishes and so we had a great dinner experience at Paparazzi. I have decided to go for a tortelloni and my wife picked her all time favourite spaghetti with seafood. The kids had a delicious spaghetti with pesto and a pizza Margherita. What I liked most was the quality of food and the service. You could literally taste the freshness of the home made pesto. The service was outstanding and the host did not miss out on any details. Of course this will not be our last visit and we recommend it highly to dine in at...

Where to start? Bad service, bad food, bad overall vibe. Asked about a dish and the waitress told me that she didn't know...since she can't cook! Ordered wine, glass empty but no-one would bother to refill our glasses had to get wine from other table and serve ourselves. Ordered drink for daughter - took 20 mins to arrive - Sunday evening with low guest count. Zero attentiveness. My pasta was overcooked and close to disintegrating. Spoke to other people I know and sadly, this experience seems to be the norm. Let's hope feedbacks like this one help them see...