Indian Kitchen Biel — Restaurant in Biel/Bienne

Worst Indian food ever.. this is not even an “Indian restaurant”.. this is not owned and run by Indians. So that authentic taste, hospitality, and cultural touch in everything is highly missing here. The female waiter there doesnt know anything. I usually ask the restaurant about their speciality and the response she gave was “You are Indian, you would know what is good”.. then I ordered Veg platter starter (I am vegetarian) but they served me non-Vegetarian platter. When I complained , the staff and owner was absolutely unapologetic about this. When I talked to owner, he started questioning me if I ordered the right platter.. then he put on blame on the waiter lady, that lady had to prove what she noted in orderbook was correct. Then he put the blame on chef. Absolute disgusting and unprofessional behaviour (definitely not what you call Indian hospitality and thats why what I mentioned in the beginning).. Then they served me main course, presentation was absolute zero ( even at my home I use bowls, and proper cutlery).. food was okay, (being Indian and expert in Indian food taste, it was not great or or even good.. was just okay)

Also, they charge too much.. from all the Indian restaurants I have been in Europe/Switzerland, their prices are aky rocketted and thats too for nothing.

My friend ordered white wine, but in glass not the whole bottle.. they served a little amount.. but charged us more than what the whole bottle costs( we were regretting out decision to not buy the whole bottle)..

These guys are absolute cheats, no value for money, pathetic hospitality, least bothered attitude, cheats…

I would not recommend this place to try...

We went there for lunch. We ordered samosa, shahi paneer and tandoori roti. And for shahi paneer we asked to make it medium spicy. When we tasted it, it was sweet. I couldn't ignore it and raised this to the owner. What he did is gave us some chopped green chillies and Tabasco. Instead of accepting their mistake, he says its how we serve medium spicy in Switzerland. This was really a lie. As I know the spice level here. This was not the first time I am eating at an indian restaurant in swiss. This is how they service their customer. I really wanted to raise this seriously but my husband stopped me and we somehow ate it. When we went for billing, the owner accepted the mistake and said that the chef messed up. But he charged us full. What kind of business they are running here. Really fed up with such incidents with indian...

To order a best food 🍲 with best price and taste it is mendiatory to search and see the reviews. In result I saw Indian kitchen biel as they have very good reviews so I ordered 3 dishes lamb biryani cheese Naan with chicken jalferazi and drink. It was really really a bestest taste I ever ate. The delivery was on time ⌚ it is appriciatable. Delivery boy is very responsible and jolly. Fun with work enhances the good mood. I would like to visit there restaurant now very...