Restaurant Pizzeria Schlüssel — Restaurant in Lucerne

Service: A very bad experience, super impatient service. We just sat down for 3 minutes then he kept hurrying us to order food???? How was I supposed to choose what to eat in 3 mins when the menu is only provided in Dutch and we only understand English??? If you don't welcome non-locals, you can just speak out but not using terrible service like this! Horrible, terrifying experience in Swiss, please non-locals don't come here to ruin your travel experience. （Unless you know Dutch lmaooo)

Food quality: How to make risotto salty like this???? We asked what to recommend for risotto and he recommended the one with saffron, omg it taste like hell salty can't even finish the whole plate. (The yellow one in the pic) The calamares fritos have super hard shells and oily helpppp. Funniest thing is that the chef keep asking is it good? We can only say good in a very embarrassing face. If we say it is bad, are you going to give us another one? Lmaoo

Atmosphere: Hell. Absolutely hell. The boss and chef are arguing sth in Dutch we can't understand and putting the plates to the sink real hard?? Why are you letting go your emotions in front of all the customers ? We were so embarrassed and we are thinking are we getting the dish done? REAL EMBARRASSED HELP

First time making long comments because you ruined...

So here is the deal on this place from an American tourist perspective: Nice thin crust pizza. Decent salad. Great bread. Tasty wine and beer. When you order beer you get beer! Not a huge list of options to think about. Wait staff who does not speak a lick of my language but speaks MANY others and is very happy to make the guest feel welcome. Pointing helps. Our group who is staying in this little pocket neighborhood felt welcomed and enjoyed a very tasty meal at a very reasonable price at this...

Traveling from Australia, we stopped in Lucerne for 3 nights. Across from us was this restaurant. We felt very welcome and accommodated. The food was spot on! We didn’t speak the language, but Google Translate worked well. This is the place to eat. We didn’t look to eat anywhere else. I wouldn’t bother—this place has everything you need! Keep up the good work. I’ll...