Restaurant Pizzeria Spatz Lyss — Restaurant in Lyss

Cost : 170chf. Should cost 90 chf for what you get Everything is Functional. But rooms smell like cigaret smoke (room 204,203). Restaurant dinner is reasonable. But wait very long and children are served child's meal LAST??!!

Breakfast does not open until 9am which we learn by waiting outside the door. By the way if you leave hotel in the morning before 9am (or later?) you are locked out. Breakfast takes forever and you get 1 drink and 1 croissant and a small piece of packaged cheese. The breakfast room had 6 tables occupied which was clearly too much for the server to handle. Why the have a server to bring bread and a drink is beyond me. Just bad organization. And likely they don't want people to serve themselves as they would consume more bread.

All in all this is an emergency stop and don't get breakfast if you need to leave...

In regards of manners the worst place I have ever been to. Do yourself a favour and do not even think a second to put up at this place. Reservation confirmed about one week before arrival, however room has not been cleaned up accordingly. Used blanket, hair & dandruff below the pillow, Used towels, empty bottles. Got another room after my complaint. Tiny bed, impossible to shade during the night, because of cheap jalousie without proper curtains. Breakfast-staff uninformed, that the complete payment(incl. breakfast) was made at check-in, therefore unprepared. Tried to discuss with the Owners (Macedonian Family), who do not accept any complaints or negative comments at all. ||Rude and disrespectful way to talk to guests. Also no value for money!!||Give it a wide berth and stay...

An uninviting concrete block from the 1960s I guess, and that's how it also looks inside. A room with no charm, plastic flowers, a tiny TV and a view on the gas station next door. An unspirited breakfast didn't add to the enjoyment either.||||All in all there is absolutely no justification for the price of CHF167 for a double room - for this price you'd expect significantly more. This hotel has nothing to do with the renowned Swiss hospitality, is overpriced and impersonal.||||I could have given one point as well, but at least the bathroom and shower was good, it is in walking distance to the train station, and the staff tried to be as helpful...