Panoramic Viewpoint - Harder Kulm — Restaurant in Unterseen

So from reading other low ratings it seems the staff and management here are quite racist and xenophobic. My family and I are visibly Muslim and dark skinned. We were first refused to be seated at the edge when asked. We were also asked of we were actually ordering food for everyone. When I saw that a white couple were seated where I had asked to be seated, they said that us Indians were always complaining. I'm not Indian btw but what a rude comment! Waitress walked away. When I spoke to the guy who said he was the owner, he just shrugged hia soldiers and told us to leave. Awful. I guess as a tourist trap they can be racist because people will still come here. What a stain on...

We arrived at the Cafe and just set our bags down. My husband had gone with the kids to the viewpoint and I was trying to figure out how to order. A waitress came over to me and instead of any greetings immediately told me to leave, as this was only for paying guests. She yelled at me for having my bags on the chair and told me to leave again. And just walked away. I couldn't get a word in and was left in shock. I don't know if it was racism or xenophobia. I immediately walked into the restaurant and asked for a managed. When I explained to the manager what happened, his answer was to say, "so what?" And walked away after making shooing motions with his hands!...

Title: Disappointing Service at Harder Kulm Restaurant

We are tourists visiting from Australia and were really looking forward to trying the famous fondue at Harder Kulm Restaurant. Unfortunately, the staff were quite rude and unhelpful. Despite our polite requests, we were ignored several times and didn’t feel welcomed at all. For such a beautiful location, we expected much warmer and friendlier service. Definitely not the experience we hoped for in...