Let me begin from the start. Upon entering the dining area the hostess and server made eye contact with me. They were clearly aware I was standing there waiting to be seated, but instead ignored me and approached other customers. I stood there for at least 20-30 minutes before finally getting help. They saw I was there first, but walked past me and approached the people that arrived after me. I was never greeted nor did the hostess and server ever say hi or was nice. In fact they seemed very upset to have to even be there working.

After I finally was seated it took another 30 minutes before anyone came by to take my order. There were others that were seated 10-15 minutes after me, but they were greeted immediately and were asked to take their orders before me. I waved down a server multiple times and was ignored. After another 15 minutes passed by I FINALLY was asked if my order could be taken.

I ordered fondue and two of steaks. The fondue came out first followed by the steaks. However, the food runner that brought out our steaks did not give them to us. Instead, she asked the server if the steaks went to usvor not. The server replied to the food runner, "It doesn't matter". Then told the food runner to stop bothering her so our food was taken away and not given to us. The same food runner came back 10 minutes later with our food (the same exact plates she brought the first time around) and by that time it has already gone cold.

Throughout my entire time of dining there not once was I never asked how my food was or if everything was ok. We were neglected during the whole dining experience at Chez Vrony. Even until the very end when we waved down the server 6 different times to get the bill. Not once did she acknowledge us. Instead, she went to the other tables to our right and left. We asked her for the bill 5 times. Everytime she said ok, but instead came back with other people's bill, but not ours. Finally another table asked for their bill and a minute later she brought their bill out and let them pay immediately. By this point I was furious and just got up and was about to find the owner and complain to her, but this server stopped me immediately and said ok give me a moment. There I was standing there waiting for her to bring me my bill, but instead she went back to chatting it up with the customers sitting next to me. I was very fed up after she did that and walked away, but she pulled me back and finally said, "Ok, I'll get your bill". It shouldn't even have needed to get to that point. I waited a full hour before I was able to get my bill and pay which is ridiculous. I have dined at many 3 Michelin star restaurants so dining here is not my first time entering a restaurant that is ranked Michelin. For Chez Vrony a restaurant that is considered as a Michelin star that definitely does not meet the standards of what it entails.