This location is all over the spectrum with food quality and accuracy. Sometimes, everything's right and food is fresh. Other times, they get multiple things wrong (ie. you order and pay for items that are missing; tomatoes are on everything you've asked them to leave off; you ask for extra beef, cheese, etc. which you pay more for, but aren't added) and/or food is cold/items aren't fresh. Unfortunately, you can't always tell til you get home and most people don't wanna go right back up there because they're hungry and the other food items would get cold by time you get back. And what about people who can't drive and have used a delivery service? Taco Bell isn't gonna make your order right immediately and pay a delivery service to bring it to you for free.

Their remedy is to replace only the missing/incorrect items but that offer it expires in like 5 or 7 days (however they don't tell you up front. So unless you wanna eat there twice in a week, you'll never get your replaced items. And if you order food for family, you only get the items they mess up. So you're inconvenienced to go some other time, just for a few items they messed up, not a complete meal....and who wants to tell their kids why Robert gets a taco, Mom a chalupa, and they get nothing. So now you have to order items on top of thise owed for everyone to have enough to eat. In essence, you are forced to spend more money when THEY MESSED UP! That's not a remedy for the inconvenience they caused, and it's more money for them because you're either gonna go back another night and order additional items OR you're not gonna ever make it up there in time for replacements and they've made money off you for something you never end up receiving. Even if you order through delivery service or Taco Bell app, they're only gonna credit you amount for those items that can only be applied to a future order from them. You don't just get your money back.

Ordering for delivery is a horror itself. Some delivery service apps don't allow certain customizations, or don't even have all menu items listed. If you use Taco Bell app, you can customize and all items are listed, but you don't know which service/driver you'll get. Driver doesn't always care if food gets delivered cold, if items get crushed, or if they're spilling out inside bags, due to food being thrown around from their driving.

Last but not least, ordering from Taco Bell app for pick up is absolutely pointless. They don't prepare the order til you get there. Even though you order and pay in full on app, they don't even begin preparing it until you physically get there. That's not pickup order, you're simply telling an app what you want, instead of saying it to a person. It provides no extra convenience. You may as well just order when you go.

All these things are extremely frustrating and could be easily remedied if they would make a few simple changes in how they do things and get rid of employees who consistently get things wrong.