非常不滿意。I made a booking in person a month ago on 11/18/2023 with the waitress to celebrate Christmas weekend here on 12/23/2023. On the day of they told me they didn’t have my reservation and the seat that I wanted was already taken. They were about to seat us at a random corner seat.. when I asked if we could switch to the sofa seat instead. The waitress said that that seat had already been reserved.. and boy was I infuriated when I heard that comment. I clapped back and said that we clearly made a rsvn too. Luckily the food was good. However, the waitress in the end forgot to waive our car fee. She clearly asked if we drove, and we even wrote the car plate number down on the receipt for her. When we went downstairs to the parking garage, the system showed that our car fee wasn’t waived. We then had to go back upstairs to the bar lounge. The manager told us that we needed to provide the car plate number to them to get it waived. I was infuriated!! Because we clearly wrote down our car plate number for them. The service was a mess making the meal not a memorable one. I def won’t be...
Read moreDo you want a relaxing speak easy style bar with hotel quality food and any extensive menu that you can drop in at any time? This is your place. It's lovely, and normally not so busy or noisy. The window side seating also has pleasant highrise views of the surrounds, but it's the sixth floor so you don't have to worry skit your vertigo. Come here and relax or have a meeting. It would even be a great place to get some work done if you're okay paying a slight premium on the menu in exchange for the comfort...
Read moreWhen I called and made a reservation yesterday, I asked which card should I use, AE or Far East Bank card, she told me - Far East Bank card and I can also use the birthday 20% off program, she will specific wrote down it was a birthday celebration. They do nothing for the celebration, also when I checked the bill, another lady said I can't use the birthday program at the restaurant. Just had a poor service and terrible experience as a five...
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