The reviews of this place attracted me and they are well deserved! I went on a Sunday night and was seated right away. The server did not speak English and I speak no Chinese but we were able to use Google translate to excellent effect. She let me know of the deals and inclusions and substituted for me after I let her know I have an allergy. The sauce bar is well stocked, everything was fresh and came out very quickly. For the price, you are given a lot of food and a dessert! The spicy milk broth is so good. I had a beef/pork set that came with seafood and I ordered vegetables. There are options for dessert but I got the fresh milk ice cream to go. I highly recommend a visit if you're looking for...
Read moreIts my third time coming back here so I thought id write a review. This place has the best hotpot i’ve ever tried in the area with a very relaxing atmosphere and a reasonable price. The sauces, drinks and dessert are all complimentary and very high-end. What’s expensive is actually the meat that you choose, depending on normal pork/beef or wagyu. If you’re on a budget, this place can still give you a decent portion for $400-500NTD/person.
The quality here is amazing so only come here if you’re seeking a good bank...
Read more整體來說是還不錯的,但我覺得員工訓練還可以更精進,也許這只是個個案
今天到店內用餐,一到座位時,看到我要坐下的椅子上有三個食物的殘渣吧,如果今天我沒看到可能我的褲子就遭殃了,我想說我找一下衛生紙等等自己擦掉,就沒有馬上坐下,服務生妹妹可能看我怎麼都不坐下,機靈的拿衛生紙幫我用(沒想到衛生紙藏在桌子邊),雖然感謝她但還是希望可以拿個濕紙巾擦一下,因為殘渣還在椅子上沒擦乾淨啊~所以事後還是自己整理一番,這些倒是還好,只是清潔桌面跟椅子爾後再多加注意就好~ 讓我留下低評分的是因為用餐途中 我看到我的肉盤邊上有一隻微小的東西,起初不以為然因為都黑色的,但牠就爬來爬去的,仔細一看結果是隻微小蟑螂,觀察牠一下子,應該是從桌沿爬上來的吧,就按了服務鈴,跟服務生妹妹說有蟑螂喔~她說了不好意思後拿起衛生紙殺掉就把牠帶離了,要不是是非常小隻的也還好我比較不怕這種小的,不然場面真的會很可怕吧(可能會聽到尖叫聲?!),結帳出去前也沒看到老闆或是主管來處理這件事的後續,是不知道服務生沒有向內部反應用餐桌上有蟑螂爬過一事,還是老闆根本不在意呢? 今天如果老闆或是主管有來致歉意思意思一下,我也不會上來寫評論,我也知道外面店家不可能做的跟集團一樣,補償一樣的東西之類,有時候客人也只是要一個感覺,看你們重不重視這件事而已,這種事可大可小,要是今天是一個奧客發生這種事,真的不知道會有什麼結局呢! 另外坐櫃檯結帳的不知道是不是老闆,態度可以在友善一點,開火鍋店的一點溫度都沒有^^看別人的評論也有看到評論服務方面,底下貴店還回覆會改進,都幾個月了,不知道這樣是有沒有改進,還是只是機器人複製貼上?如果要被動式服務或是服務這麼沒感情,那麻煩請把10%服務費拿掉吧,客人自己用就好,還不用受這些不必要的氣,服務生認真有跟沒有是一樣的^^...
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