Kili Home Garden Bar and Restaurant — Restaurant in Kilimanjaro

Dear Kili Home Garden Management,

I’m writing to express my disappointment with my recent experience at your restaurant. I arrived at around 8:40 PM, and it took a full 30 minutes before anyone even approached me to take my order. Once I placed my order, the food took an incredibly long time to arrive—almost two hours—by 10:30 PM.

To make matters worse, when I received the bill, I noticed that the price for my meal was significantly higher than what was listed on the menu. When I inquired about this, I was told the menu prices were outdated and had changed, which I find completely unacceptable. If the prices have indeed changed, they should be reflected on the menu or communicated to customers before placing an order.

I understand that restaurants can have occasional delays, but this experience felt frustratingly unprofessional, especially considering the long wait times and unexpected price discrepancies. I sincerely hope you take this feedback seriously and make improvements to both your service and pricing transparency.

Thank you for your attention to...

The food was delicious and the service friendly. But we paid a crazy price. We were exhausted, having just come down from kili. We didn't ask about the price. They proposed a mixed buffet for 10 people. It was plenty. However, we payed a rather high price for it (60000 TSH, 24 USD p.p!!!). Being very tired and not having asked before sitting down, we just payed and left. So: do definitely get from the menu or ask the price first to avoid being ripped off...

Kili Home Recreation Center is really a recreation center. There are well maintained gardens which are always green. There is also delicious food of various types which are obtained when you place an order. Various types of drinks ranging from soft drinks, beer, alcohol and spirits and wine. You can also come with your children as there are different outdoor games for children of...