THE COFFEE CLUB - Chatrium Sathorn — Restaurant in Chong Nonsi Subdistrict

The kitchen manager should be re-trained or fired.

Today was a shambles from most of the staff at the store.

The manager himself took my order and got it wrong. I ordered a large breakfast with 3 extra items. He delivered small breakfast and my 3 items which mean the extra items I had to eat seperate to my large breakfast ... and they are supposed to be eaten together

Baked beans for my breakfast arrived cold. Heard the staff gossip in the back of kitchen that they are supposed to be served cold. REALLY? Never in my life have I been served or serve myself cold baked beans, ridiculous to tell the customer that’s how it supposed to served

The bill was wrong (in my favour) which means the owner is loosing money because of his incompetent staff. I would hate to have a share of the business with that guy running the restaurant

At checkout we decided to order a lime pie and a donut. We got 1/2 way down the road and I went to eat my donut and it was missing from the take out bag. Absolutely ridiculous, how does he forget 50% of the take out order after less than 30 seconds of taking the order

Kitchen manager was noisy at the front desk and gossip to his staff back in the kitchen. This is not a lounge or his home, he should concentrate on his job and serving his customers better so he doesn’t make mistakes. I don’t think he takes this job serious enough. Perhaps if he was unemployed he would understand how to value his time and his customers orders and money spent at the establishment.

Tried to pay by credit card at checkout but the manager couldn’t get the machine working. If he knew it doesn’t work why did I stand at the counter with him for 10 mins as he tried to make it work. Why wasn’t he on the phone before a customer came to checkout trying to solve the issue or why doesn’t he say the machine isn’t currently working when the customer comes to checkout. His complete lack of professionalism and attitude tells me he doesn’t want to be there ... so someone please just fire him!

Below is my review from 4 months ago that I edited today, The previous serving staff and manager was good. The new staff are incompetent:

“Good selection of food, fast and tasty ... best of all dog friendly restaurant (Sit outside of course). They bring my dog water in cute bowl also and not afraid which is good... 90% of places we go that are “dog friendly” the staff are scared of large...

The staff here have been absolutely fantastic.i have been here for 3 weeks and come here everyday. The staff are always so happy polite and charming and I felt really at home. It was a difficult time for me being here because of family illness but I felt really at home here. I was always greeted with a smile and my coffee was remembered quickly just the way I liked it. As soon as I walked in I was greeted by a sea of smiles and a good morning. I ordered takeaway often for my daughter and ate in and walked through the shop all the time. I felt so welcomed and I can only say that if they were my children or employees I realky couldn't fault them They work really hard and I'd walk past at 1230 pm and they were cleaning. If I was up in the morning at 6am I was greeted with a big smile and and nothing was too much trouble Such a blessing and delight to find people like this....

The drinks were good and the food was quite good too. This is on the ground floor of a hotel, quite an ambient setting. However I think everything was overpriced for Bangkok. To smoke, you have to go to a smoking area, even if you are seated outside. The food portions were quite small. They had run out of Baileys, so we had to switch cocktails after only one. The most surprising - and quite comical thing - was that when one of my friends ordered parmesan fries, they arrived with what looked like no parmesan. The waitress came and started digging through the basket of fries with a fork until at the bottom of the basket she found a grain of parmesan, which she held up for our inspection. I said "If you need to dig to the bottom of the basket to find a grain, there's probably not enough?" - she walked away and...