S&P PTT Bangna — Restaurant in Phra Khanong Tai Subdistrict

Restaurant Appearance: The restaurant's physical space appears dated and could benefit from a renovation. However, I typically order delivery through Grab for convenience.

Delivery Experience: I chose Grab's priority delivery option, which estimated delivery in under 45 minutes. Unfortunately, my order took over 90 minutes to arrive, which is unacceptable for a 3.5 km distance.

It's unclear why chain restaurants like this one often have long preparation times. Greater transparency from the restaurant, such as an update on a significant delay, would improve the customer experience.

Service Concerns: In today's competitive food market, this level of service is a disadvantage. S&P used to be a top brand, but my recent experience suggests they may now be relying on brand recognition rather than quality service or fresh food.

Breakdown:

Food Quality: 5/5 Delivery Waiting Time: 0/5

Overall: While the food quality remains high, the delivery experience was extremely disappointing. I would hesitate to order from this location again unless they can demonstrate a commitment to improving their...

Staffs were great and so were the food offered at the restaurant. We forgot our card so the staff ran out to return it which was great. It’s both a small bakery shop and restaurant which offers many style of food. Price level may depend as it may be quite high but...

S&P are great for all sorts of cakes, bread, other confectionary and dessert. You normally find them in Tesco Lotus or big shopping malls. The shop is not large but they stock plenty of food. One thing the shops stock once or twice a week, if you can out when you have...