Klein phönix — Restaurant in Sarıyer

I found it appropriate to list the points I was not satisfied one by one, because there are quite a few. I would like to mention I knew this venue does not have great service previously, the reason we went there was the Polo&pan event.

First point: At the entrance, we were initially told that we couldn’t enter the VIP section wearing slippers, but then we were allowed in after someone in charge approved our footwear lol. As a footnote, I’d like to clarify they weren’t house slippers or open-toe beach flip-flops so they were appropriate to wear in a place like this.

Second point: At the entrance, the bag controls were worse than at an airport. The staff literally snatched the bags out of our hands and started searching them. While we understand the need for security, I am a Type 1 diabetic and must carry a glucometer (blood sugar measuring device) and glucose tablets with me at all times—these tablets are used to prevent sudden drops in blood sugar. The way they treated me, as if I was trying to sneak in the most bizarre items in the world, and the incredibly rude manner in which they did it, is reason enough not to go again.

Third point: The so-called cocktails they sold were ridiculously overpriced and contained only trace amounts of alcohol. When you want to get a beer to drink at least some alcohol we were told we can only get beer from the regular bar where the queue was insane. And I would like to underline the fact that this was the reason we got VIP tickets, turns out there is no point of getting them.

Fourth point: When we stepped outside to smoke or get some fresh air, the staff literally chased us back in, ordering us to go inside in an extremely rude manner. This alone is another sufficient reason not to go again.

Fifth and final point: All the toilets were clogged and filthy. If you’re selling a bottle of water for 250 TL, one would expect the restrooms to meet basic hygiene and sanitary standards. Unfortunately, that was...

Was concerned about going to this venue after reading so many reviews about the security team, figured I would leave a review after our experience.

The process to get in was simple and what you would expect from any club anywhere in the world. We got there at midnight. It was pretty full but probably not at capacity.

Sound at the stage and right of the stage is great, sound by the entrance and bathroom area is bad but the space is odd.

Bartenders were above average, although with the amount of folks working, I would think they could get drinks out faster but I did like that they mostly looked like they were having a good time.

The prices of drinks were more than I would expect, $50 US for 3 drinks but I’ve paid that at plenty of venues.

Security - in all I found that they did a good job. I’ve been in a lot of clubs, worked in some and I thought they treated the crowd well. I watched the be patient with order that were really drunk, they helped women when men were being rude and kept folks safe. I think they probably have too many people working at the venue in general, I felt like I was moving out of the staffs way as they moved around constantly.

There are some odd rules that I don’t understand, and they only seem to enforce them at odd times they won’t let you wear sunglasses everyone is using their phones to record but they randomly ask individual people to stop while everyone...

The location shows the entrance incorrectly. The entrance is right near Shell station with no clear markings!

If I could, I would give negative stars.

This is the worst 1250 TL I have ever spent in my entire life.

The crowd is just weird, too many men. Like, +85% I’d say.

No drinks, even water is not allowed but everyone can smoke their stinky cheap cigarettes in a poorly ventilated environment for some reason unbeknownst to even the brightest minds of our species. The ventilation being the other guests’ fans.

The security has invaded my entire bag unlike anywhere else. Like, grabbed my makeup and didn’t let go until I asked if I could keep my makeup at least. Oh and don’t expect to find your belongings ever again because they’re not keeping track! Every belonging stays in the same place with no name tags or number tags. Oh and they take mints too. I had to really persevere and get 4 of the staff involved just to get my stuff back.

The staff inside are alright, typical Istanbul club staff rudeness, nothing extreme.

The environment is just so not worth it. I immediately wanted to go home. And I see in the reviews that many people have had very similar or even worst experiences.

Go spend your hard earned 1250 TL on a Mango dress or happy hour at Gina, you’ll be much happier. And if you insist on spending it at a club, go to Kastel and get yourself 2 beers while at it...