I am extremely disappointed by your response and the way this situation was handled. I started the conversation very peacefully and respectfully, simply requesting a replacement for the overly oily food I received. At no point did I speak rudely or disrespectfully.
Your reply here is not only unprofessional, but also dismissive and inappropriate—especially your remarks about “playing the woman card” and calling me “uneducated.” These statements are offensive and unacceptable from a business owner.
I expected basic courtesy and accountability, not threats or personal comments. As a customer, I had every right to raise my concern calmly—which I did. The aggressive tone and personal attacks you have chosen to respond with only reflect poorly on your service and...
Read moreI visited Apna Gujranwala resturant today for lunch and had a great experience. I tried their Palak Gosht, which was rich and full of flavor—the spinach was creamy and the meat was tender, making it a comforting and delicious dish. The Tandoori Roti, made from wheat flour, was fresh, soft, and had just the right amount of crisp on the edges, perfect for scooping up the curry. I also had the Bannu Beef Pulao, which was aromatic and deeply flavorful, with perfectly cooked beef and well-seasoned rice that wasn’t too oily or overpowering. The meal was made even better by Touseef, our waiter, who provided excellent hospitality and attentive service. Overall, it was a satisfying and enjoyable lunch with authentic...
Read moreThis Pakistani restaurant is a hidden gem for hearty, home-style food at very reasonable prices. The Aloo Gosht is a standout—tender meat, soft potatoes, and rich, flavorful gravy that feels like a...
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