Very Super slow service. I arrived at 5pm. We ordered 4 dishes. First dish came 10 minutes later (very acceptable), another came 20 minutes later, 3rd one came after an hour.....the final dish never arrived after 1 and hour hours......made a complaint to the cashier while paying the bill (which was an old staff of the previous restaurant which I know him well)....the Manageress butted in and explain what went wrong and apologies (albeit without any sincerity) ...I continued to tell her my displeasure of my experience but instead of listening , she told me off. What type of SERVICE and GUEST RELATIONSHIP.....If you are not willing to apologies and explained what went wrong you do not need to do so, I did not seek or asked you to do so.....I was just telling my experience to my old friend (the cashier) and you butted in. No sincerity at all.....I am foreseeing with this type of service.....this SHOP will definitely need to change NAME again SOON.....I am willing to put money...
Read moreOne star for lagman, another one for staff. These two deserve compliment. Other food wasn’t good at all. Samsa was served cold, not fresh. Plov was also cold and dry (can’t name it plov, it is more of dry rice with sprinkles of carrot). Bread was hard and with no salt, the dough didn’t rise well I believe. Fried pie with meat was total disappointment- the meat is only in its name. It was stuffed with full of crunchy onion that didn’t blend well with a sprinkle of meat in it. Hygiene is other concern. Plates on the table were not clean with stains on them, not washed properly. They brought a sauce in a bottle with dirt around the bottle neck. The only bright side of this restaurant is really amazing and welcoming and smiling staff. I used to have Uyghur food prepared by Uyghur people and you can’t compare it with anything. This restaurant couldn’t introduce the true flavor of Uyghur cuisine. Not...
Read moreEnded at the Al Salam restaurant by fluke, We were in international city looking for some Indian food at 12 last night, didn’t find any Indian restaurant and stumbled upon this Chinese restaurant, the friends were skeptical as we had always had Indian Chinese and never Authentic Chinese food . The Chinese restaurant served Uyghur style food from the north west part of China. The waiter spoke Hindi and helped us choose the dishes. We greeted with some lemon and mint tea( complementary) We ordered starters, soup , 2 kinds of Noodles , some beef buns. Can’t pronounce any of the names thought. To our surprise we actually enjoyed the food, The noodles ( tube noodles)were much better than the Indian Chinese noodles that we get. They served an amazing chilly paste ( to die for) The restaurant also sells the chilly paste.
One of the best Chinese food that we had in a long...
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