For all that it'll be worth to them, this is directed at the restaurant staff and management more than it is a guide for potential customers:

• Please don't take customers for granted.
• Learn to treat all customers equally well.
• It is your privilege to have the paying public visit your restaurant; it is not our privilege to be granted the opportunity to visit.
• If a customer is motivated to voice a polite criticism of aspects of their experience - try not to belittle and dismiss. It's not a good look.
• Do away with the awful table beneath the bar.

Other than that, our starters were a solid 6/10, our mains an 8/10. The restaurant building, views and decor are all very nice. But that's it.

What could have been a really nice experience was compromised by - and I have hovered over the keyboard in writing this, but sadly have to write it - arrogant and entitled service reminiscent of the worst of Aberdeen's hospitality trade in years gone by.

3 stars on the strength of the main course, and the earnest apology at the end of our visit.

(PS - It's our understanding that a high-falutin' restaurant critic may have been in the building that same evening. Unsubstantiated but, if true, perhaps the reason)