Rajah — Restaurant in Adur

Absolutely terrible experience at this restaurant. Food wasn't even that great, not even close to average. Starters were served cold and took forever and a day! The restaurant was less than half full yet dozens of 'take away' orders seemed to be prioritised over customers in house. Took about 25 minutes to have the waiter over to take our order, another 45 mins of waiting for starters to be served, and another close to and hour for them to serve the main course - which means our total wait time was about 2 ridiculous hours to be served the main as soon as we were seated!!

When it comes to changing our cutleries after we've finished our starters - the waiter practically "threw-slide" the cutleries at us and expected us to set our own table.(Sorry but "throw-slide" action is the only way i can describe the way they handled the re-setting of cutleries). And when it comes to clearing the plates after our mains - this waitress practically stacked all the used cutleries on my plate in a rough manner which bothered us quite a bit but we kept quiet about it not wanting to seem rude. The waiter and waitress were either really poorly trained at their job or just plain rude!

The final straw (when i could no longer bite my tongue anymore) was when bill came, the waitress literally did a drive-by on us and dropped the metal bill tray from a height and walked away without a word. When we questioned (i presume is) the manager "is there a reason why your waitress is upset with us?" and told him about what she did and the experience we've had so far. To which, he replied with the most appalling comeback "it's a busy night... your the first person to say this and complain, you don't have to come back here next time if you don't want to" without expressing any apology. SHOCKING!

And to antagonise us even more - on our way out the staff had the audacity to mock us and say "smile - it's Christmas tomorrow!" ... I could no longer stand the antagonistic treatment, so i replied "NO. I am not going to smile, your service is APPALLING!!"

(not allowed to use profanity here but i had to replace the word with "sheet" as it is the closest sounding to a word i'm referring to that you already know :)

Terrible service and absolutely no concern over customer's experience or concerns. Wouldn't dine there again if my life depended on it. Will never recommend this place ever, and i suggest you don't waste your time, money and energy there. The food wasn't even that great and was served cold!

AWEFUL AWEFUL PLACE AND STAFF!

Response APOLOGY NOT ACCEPTED. I still pass by your aweful ugly rude establishment - and every time I drive pass I will make it a point to flip the middle finger at your restaurant... you know what would help? Please save yourself from embarrassment and stop insulting Indian cuisine with you extortionate prices and ultra bland lousy tasting food - its best to shut down your restaurant! I REALLY REALLY HAVE NEVER HATED A RESTAURANT AND ITS SERVICE STAFF SO MUCH...

Came for an evening meal out, and unfortunately the food was terrible. All curries ordered were different yet looked all the same and wit similar taste- one sauce was burnt. We were asked how our meal was, and we spoke to the manager/owner to give the feedback and was met with a very defensive and argumentative attitude. He said the dinner wasn’t burnt without even trying it. He just said it was the Worcestershire sauce we could taste?! Mushroom rice was stodgy, again something he refused to take on board. Cheese naan was like a shop bought cheesy garlic bread. It feels like you are sitting in someone’s living room and not a restaurant. The table wasn’t even ready or set up for when we arrived so had to wait 10 minutes- we did book so you would expect it to be ready, especially when there was not even anyone sitting there or just leaving when we had arrived. Very very...

Phoned in order at 6pm to be picked up at 7.15 pm .Arrived at 7.15pm to be told orders are not cooked until paid for, why were we not told this at time of placing order. So we waited for our order with a queue of other customers, and waited and waited and waited. Two and a quarter hours later we were told they had given our order to the wrong person, by this time they said they were running out of rice. Eventually we got our order home to find one main meal missing and two special pelau rice replaced with one plain rice . This kind of service or lack of it is tottaly unacceptable. If you cannot supply the service don't except the order in the first place. The food itself was mediocre at best and the whole experience ruined our evening. We will not be using the Rajah again and would certainly not...