Bake Out — Restaurant in Adur

I don't like leaving bad reviews but to start the staff are lovely and this is no reflection on them at all. So we popped down to New Lancing branch, only 2 sandwich options for the meal deal neither what I like... But the husband tried the coronation chicken bread lovely but filling awful he said it should be called coronation sauce no chicken at all. Italian panini hardly any mozzarella or rocket just a heap load of pesto so was basically a soggy pesto panini not crispy after being heated either. Bacon roll bacon fat hadn't even touched the fryer disgusting to be fair and the heating process made the roll like chewing old boots. I also think it's really expensive I thought the other bakers in town was pricey but this goes way above that! And for the quality I wouldn't choose to return...

Hours state open till 4, not the case, door was unlocked etc, nothing to suggest it's closed, eventually told its closed and I explained everywhere including your door says you're open. Looked at me like I was an inconvenience and like the error was my fault. Came out to Southwick specially to visit said bakery only to be treated poorly by staff who didn't even have the decency to apologise for the error in closing times. They even still had stock on the shelves so would not have even been a hassle to serve me (maybe they wanted the produce for themselves or didn't care it would be going into a bin).

I won't attempt to supply them with business again, no matter how great my friends say their stuff is. Certainly won't be...

I like their savoury pastries and they do nice ice coffees in the summer. I am concerned about their customer service occasionally. They are usually quite friendly but being a small village, don't expect to be served quickly by any means. I've tried stopping there a couple times before work only to realize that the staff are mostly in the back even when there's a queue. They seem to have a policy of only having one staff on the counter at a time.

So all in all, if you're not in a hurry, give it a try, But on the whole, needs some adjusting customer service wise... Or I may have just not adjusted to a slower...