We have, or should I say used to have, coffee and cake every Saturday and Sunday morning. Most recently, we went for our usual but the normal tables and chairs were not out on the patio. We saw them stacked up on the left outside. We thought as they were busy that they hadn't a chance to put them out. We proceeded to put out 4 chairs and a table for ourselves. What happened next completely left us gobsmacked. The owner came out shouting at us "no no put those back, they are cordoned off as not in use, can't you see?" No good morning, no tact, no brain! No apologies!! There was no sign or tape. A couple of us just said ok no problem. He just went back in. What a horrible man!! We had heard stories about the owners and their grumpiness but had not encountered it in person and until yesterday. Both myself and my friend have been in customer service and hospitality for over 30 years and if this is the level of service that he and his wife are offering then there is no surprise that people are experiencing this level of rudeness and ignorance! We, definitely, WILL NOT be going back. Do they think they are the only coffee shop on the beachfront?? Littlehampton community, steer well clear if you don't like being spoken to like dirt.
To answer the reply........They may have been busy but it only takes a second or two to explain things "politely". We didn't even rebuttal a reply. How were we to know the chairs and and tables were not to be used. Like said, there was no sign or cordoning tape. Situation could have been handled a lot better and professionally. It is a shame but to be fair your hot drinks are never "hot" anyway. We always had to ask for them to be hotter.
Enough...
Read moreBased on your Web page we decided to visit your Cafe today for Breakfast but how disappointing it was.
Unlike your pictures of delicious options what we were actually served could not have been more different. I ordered one Vegan and one small breakfast. My Vegan option consisted a plate full of baked beans, three tinned tomatoes which were tough and uneatable, two so called Vegan sausages bland and tasteless and just to add insult to injury a fried egg which of course is definitely not a Vegan choice.
The small English was basically the same sea of baked beans and tinned tomatoes accompanied by a fried egg and one bacon rasher.
This food was absolutely horrible but was nothing compared with the coffee which you claimed to be freshly ground Piacetto Italian but what we got instead was white liquid which only tasted of some very strange milk. A proper flat white coffee should of course consist of a double shot of good quality beans with the addition of steamed fresh whole milk to make the frother. It seems either your machine or it’s operators are not able to produce this, like the majority of good coffee shops are these days, although you still seem to feel justified in charging £3.20 a cup.
I notice from your many reviews that I am not alone in raising these points but it seems you are not really interested in offering your customers much better value for money with more appetising options thereby increasing sales with better reviews as a result. I would add that the lady who attended to us was friendly and polite and I felt quite sorry for her having to serve us possibly the most revolting breakfast we...
Read moreMewsbrook Park is a wonderful place for all ages, especially families with young children. There is a miniature railway, boating lake, woodland and playpark. Built in 1930's it still has it's stylish art deco shelters. The real gem there is the cafe run by Dave and his team, they offer a wide selection of hot and cold food, drinks and ice cream. Pricing is very reasonable whether treating yourself to an ice cream or steak and chips! Seating is available outside or in the newly built heated conservatory for when the British weather is at it's worst!
Available for private hire and would be a great venue for a party or breakfast meeting. Chace Catering are always accommodating to any needs and are fully supportive of the local community and charities. Take a look at their website for special family friendly events which are...
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