Mandarin Palace — Restaurant in Bassetlaw

Avoid this place!! Booked table for my daughters 12th birthday nearly 2weeks in advance for 6 of us. Got there and was like a store room and freezing cold they had to clear a table to make room for us to sit coz covered in delivery bags and storage items etc it was a mess they wasn't prepared at all considering when we booked Saif it was a birthday. we had to ask for heating to be put on as steam came out when we spoke even staff had coats on it was freezing they laughed when we asked and said they put a radiator on as we was sat in our coats they got a portable gas heater that wouldn't work so they was banging and hitting it and shouting at eachother in their own language it was honestly a joke the menus had multiple prices in each one so couldnt see how much they was as varied menu to.menu and prices wwre ridiculous and when it came to ordering drink they had nothing to offer even beer pumps didn't work then told it was cash only which none of us carry so we ended up walking out of there very angry it had no atmosphere, music, tabkes not prepped just gave us a plate of prawn crackers and asked for our order before we even sat down and looked at menu, the other workers dropping and banging around in the restaurant sorting stuff out like we was sat in a warehouse not restaurant as it literally looked like a store room with a few tables. We booked this nearly 2 week ago and they wasn't even prepared my poor little girl had her birthday ruined she was so excited to eat at a chinese take away for the first time and been counting the days just.to be disappinted and no apology either or anything it was dirty and disgusting and how it's being allowed to operate as a restaurant is beyond me I will be reporting this to health and safety and local council. To not have any heating in this weather then bring in gas heaters which they admitted don't work very well and put it next to our table smelling of gas and to be told if it goes out they reheat it and to have to sit In our coats was awful it was awkward too and then to be told all we can have if coke and a fee select drinks as there pumps for beer etc don't work anymore and the coke was stored jn the corner of restaurant in bottles too it was utter disgusting so please don't waste ur time or money on this place. I just hope something is done when I report it.. thanks for ruining my little girls birthday...

Came on Sat night without a reservation, got a table straight away. Decided on Buffet Menu at £14 per person, min 2. Very good food. Fresh ingredients, good size portions. After a starter buffet and peking duck with pancakes, we had king prawn chop suey, crispy chicken with Thai sauce, salt and pepper chips and special fried rice. Lovely.... House wine by the glass was a reasonable cabernet suvignon at £3 for 175ml. Bottles of wine at very reasonable prices...£11 - £19. Service was good...some silver service. Waitresses were friendly and helpful. We were very happy to find this restaurant, and delighted to find out we can get delivery...

We got free Spring Rolls and Prawn Crackers!

First time ordering from here and must say the food was pretty good. The collection was on time, no delays or issues. We ordered Sweet and Sour Pork and Chicken, I must say that the pork was crunchy, crispy and tasted really nice it to mentioned the sauce was just the right amount of sweet and sour. The chicken was cooked lovely too with the same crunch as the pork. Wished they had more sauce but the amount was good enough. The portion sizes are good for the price. You get a lot of meat out of it as well. Also ordered crab claws, squid and prawn toast which is...