CT15 Cafe Bistro — Restaurant in Belfast

Been to this place a few times, sit and takeaway. While I cannot fault the food as it is always tasty and well presented, they do seem to be forgetful. Was in a few weeks ago, got Chicken Goujons and chips with Garlic and Sweet chilli dips to takeaway and a Caramel Rise crispy Square, brought back to the office was delicious and really enjoyed but today they lost their memory. Said to me I couldnt have gotten them there and they do not offer as takeaway. This was only 2 weeks ago so someone has got it wrong. Very disspointing that they did not seem to beleive me and even asked was I sure it was in their establishment. Not good to question a customer like that. Anyhow, did not seem to be getting though to them, all four of them. Order a toastie and a carmel rice crispy square, Toasties lovely, Carmel Rice Crispy Square was not in the bag, just a plain one. It was nice but not a s nice as the others.

Lesson, do not agrue with customers, if they say they got something they got it. Pity , as the food is good.

Update, still not been back, no reply from the resturant. That means they still believe their own PR.

Update 20th Feb 2024, have been back recently and really cannot fault the food, sandwiches , good choices and some lovely tray bakes. Appreciate the chef reply to reviews and explaining the situation.

Another wee update, been back in a few times and had no issues. Have to admit the nicest Bakewell...

Called on today, me and my wife go regularly, it was early, between 1-30 an 2 o'clock. Wouldn't let us eat upstairs for some reason. So much for the customer is always right. Told us to sit at the front door and it was freezing. The food was overcooked and tough. I should have walked out...really sorry I stayed. I won't be returning to be...

My experience is not of the food, my daughter had a saturday job and was treated very poorly by the owner so much so she would get severe anxiety before her shift, she was only 15!! On top of that the pay was awful. My daughter was given the sack one day for not doing the dishes quick enough. Don't think children should be treated like...