Burger Box Selly Oak — Restaurant in Birmingham

It was a Friday evening, I'd been at a conference all day and was feeling knackered; there was no way I was cooking dinner tonight. I was craving some comfort food after the cold sandwiches and cakes I'd eaten during the day.

I planned to get some pub grub, but to my horror there was a cricket match happening in Edgbaston. As expected, the pub was packed with middle aged men and their dogs.

Disappointed, I moved on to the local Indian. Again, it was full of cricketers.

My last refuge, the only remaining restaurant on the street, was burger box. In the past, it had been a reliable, cheap and friendly burger place, but not today.

I walked in to discover the usual guy wasn't there, instead there stood two people I'd never seen before. Me and my friends tried to place our orders, but I'm not sure the two attendees really comprehended what we asked for. At no point in the night did they ever respond to anything we said, it was as like talking to the McDonald's self checkout.

They turned around, and proceeded to stare at the fridge looking confused, while studying the menu as if it was an instruction manual. 15 minutes later, and the guys had made what they thought our order was. They tried to pass the order through the till, but couldn't seem to figure any of it out. To our surprise, they both left the shop leaving it and our food completely unattended. A few minutes later, they returned to the shop with another person who tried to explain the workings of the till to them.

After what looked like a maths teacher struggling with a bottom set class, they tried to charge us for our order. Unfortunately, they had not only got the order wrong but half of it was missing. We tried to explain this, without much luck. However, he did return to the kitchen to do something, exactly what he did we're not sure but 15 mins later he did return with another item, a burger which I did not order.

Again, we tried to explain this but it was futile. By this point, we really should have gotten the message and left with our dignity still somewhat intact; but again we waited 15 minutes. This time, he just never came back out of the kitchen.

I was at the end of my fuse by this point so we upped and left with the food they had managed to cobble together. I genuinely believe the springer spaniel we saw in the pub earlier would have had more success taking our orders.

In the end, I got a burger king via UberEats.

So, thanks burger box, you managed to turn a bad evening into a confusing, frustrating but funny evening.

To conclude, if you walk into burger box and are greeted by a single man who calls you "Brother", you're in for a good meal! But if you're greeted by this group of gentlemen I met tonight, turn around and run, run anywhere else, get your food from anywhere but here, unless you're looking for...

I had walked for 10 miles, it was late and I’m going to say it.. I was thirsty. It was 2am, but alas there were no shops open to get a drink. All hope was lost. Or so I thought.

I saw a dim light in the distance, a quiet hun of the lights above. I went into Burger Box and was greeted by ‘Omar’, I asked for a Dr Pepper and he said (and I quote) ‘don’t worry about it, this one’s on me’.

Service 10/10 Taste 10/10 Price 10/10

-Samuel

Omar, thank you for the blessing you have bestowed upon me. I entered your established parched and left refreshed. You have provided me hydration, refreshment and, most importantly, brotherhood. May your offspring be fruitful for many generations. ~ Robert

Food was good. Drink was good. Omar was good. Burger...

Can't comment on service nor atmosphere since I ordered via uber eats.

I admit it's cheap but the hotdog comes from a jar and is frankly terrible, the burgers are clearly frozen and heavily dressed with sauce. Not gonna lie Maccies tastes better. The wings i had was so spicey it hid the poor quality. Don't get me wrong at least it didn't cost me a lot to find out I'm not going back but unless you're really broke and like a fancy...