Greggs — Restaurant in Birmingham

Absolutely terrible experience, waited over 20 minutes in a queue because there was one miserable woman named gent serving, multiple people left before even getting served because of how slow the service was and when I got to the counter to order I was told I would have to wait an additional 10 minutes for a sausage bap even tho it quarter to 11 whilst smirking and rude. She also left to go out the back for a few minutes while there was no one else in the front and about 8 people behind me so I just...

Just been in to get my usual from Greggs. THE SHIFT MANAGER NORA. So much attitude for no reason at all. I understand no one wants to work on a Sunday but I do not appreciate you putting two pasties in one bag and when asked to put them in separate bags her service towards me was appalling. I asked what my total bill was and she did not even offer me a receipt. FROM A SHIFT MANAGER WHO SHOULD BE SETTING AN EXAMPLE TO EVERYONE ELSE ON...

A brand new Greggs on a lovely estate, absolutely ruined with poor hygiene and terrible, untrained, miserable staff. (Neem in particular) Bins overflowing, not a single table cleaned and the toilets seemingly are always out of order. I suppose it’s so they don’t have to clean them, like the rest of the shop. My pizza was fresh though, but that’s probably because they’d come out of the oven after having waiting 12 minutes...