The Country Kitchen Cafe — Restaurant in Blaby

If i could give this place zero stars i would! We're visiting Leicester from Birmingham for my husbands birthday and staying at a local hotel. We chose to visit the country kitchen because of it's high google rating in the area, much to our detriment. First off the staff are rude and impolite. As new customers you'd think a business would strive to make you welcome and explain menu choices but we were met with frostiness from the very start. The hot drinks were cheap and tasteless to the point my husband asked for coffee instead of tea which was met with resistance but changed reluctantly. We'd order two full breakfasts to start our day off well but the "full" breakfast only consisted of 2 bacon, 2 sausage, 1 egg, beans and tinned tomatoes. Maybe it was our mistake as realising soon after being served our food, items like mushrooms, black pudding and fried bread are charged as extras but this was not explained when we ordered at the counter. As i double checked the chalk board and asked about the extras the staff behind the counter were huffy and made out we were being difficult. I explained in cafes we'd visited before the full breakfast had included mushrooms, black pudding etc, to be told "well differant places do it differantly!". I became quite cross at this point because of the way i was being spoken to and after returning to our table we decided to leave, our breakfasts not even touched and our hot drinks still half full. We frequent cafes regularly and I've never been so shocked at an establishments lack of customer service. Me and my husband have worked in hospitality for years and we've never been left as dissapointed and speechless as we were here. We ended up at a McDonald's just down the road in the end as at least you know what you're getting there. Sadly our trip to Leicester has been tarnished by this visit and I'm really hoping other locals aren't as rude or dismissive of outside business as the...

A lovely cafe serves breakfast, cobs, wraps, toasties, burgers, chips, salads, hot & cold drinks & …

Friendly and helpful staff, fast and good service.

Very clean and nicely decorated, still provides hand sanitizer and screen at the till to protect staff and customers.

Little concerns on the entrance as there is a step and it’s on a quite busy main street, there is no parking but can always park nearby or opposite...

Amazing food and staff! We came here on our trip from Leeds to Leicester after seeing good reviews and it didn’t disappoint. Was so good we had to come back on our way home! Everyone’s so friendly here as well and we felt really welcome in this lovely little cafe. We will be sure to visit again if we return...