Chicago's — Restaurant in Borough of Rossendale

Well... hahah where do I begin so the takeaways comes the driver had only been on the phone 5 minutes trying to figure out where I lived only a minor inconvenience at the time, so first we get told they forgot the milkshake no apology the driver only looked like he had one brain cell, then the food was cold, popcorn chicken more like breaded rock. Anyway finished my kebab and was exited to open my chocolate fudge cake so you can understand my horror when I opened to find chocolate gateaux never been so let down in my life. By this point the milkshake still had not arrived so I decided to phone the establishment the man on the phone informed me he was sending the driver out with the milkshake straight away yet another half a hour past and still NO MILKSHAKE.... so I called again then for the man to apologise once more telling me he was going to speak to the driver right away, when another 40 minutes past still NO MILKSHAKE.... I ring again for the man to tell me the driver was taking the mick out of him after another 40 minutes past still NO MILKSHAKE so I rang again for the man to tell me the milkshake was 110% on its way with a new driver yet here I am 5 hours later with NO MILKSHAKE and the fear of getting diarrhoea from the food safe to say I won’t be returning anytime soon. Sorry for the time it took to read this but I had plenty of time to write this whilst waiting for my...

So disappointed with this takeaway. I’ve always rated it but my last encounter has put me off for good. Ordered pizza for the family. Rang up to check my order went through as I didn’t get an acknowledgement email like I usually do. I was told no order received. No problem, I ordered again. I rang back to confirm order received. Yes all received they said! Waited an hour for delivery. Called up to check. Asked for my address, which I gave. Told yes being made now, no problem. Another 30 mins we wait. This is 930pm now and my young kids are giving me grief as so hungry and expected food ages ago. I call again. Told the pizza has just left to be delivered and should be with me any minute. I wait again another 15 mins. Call again. This time they check and say sorry no order received!! There must be an issue with the system. So this is nearly 10pm, family to feed, telling hungry kids that pizza is on the way when it wasn’t. I refused to order with Chicagos again so my husband walked up to the town centre to order from another takeaway. Really REALLY poor service. Clearly fobbing me off for hours because they were busy and didn’t want to...

This is the perfect place to order from if you are not quite sure what you want. Their system of order what you think you want, and we will send something else is absolutely perfect for people who like to live life on the edge. I've been living by this rule the previous 4 or 5 times that ive ordered it and it works great. The food is generally pretty good if win the lottery of liking what they send you. Also be aware that if you want additional sauce, they will send you a sample pot for the price of what you ordered, so you can decide if you want to gamble on them putting said sauce on whatever you didn't order. 30 pence for enough to dip a chip in. Make sure you order 14 pots for a full portion if they decide thats what you want. All in all, I'd rate this place as 2 stars because the stuff they sent me tonight tasted OK, even if I...