Bengal Dynasty Fine Indian Cuisine — Restaurant in Borough of Runnymede

The food was delicious and beautifully cooked by the kitchen staff. ( Thank you !!) However there was a long wait between for our main cause and we had finished our drinks. The barman came over and picked up the empty glass saying have you finished or do you want more. (Unprofessional) Rather then saying (Can I get you, or would you like another drink.) We ate our main meals that was served by I friendly smiley server. As I said, the food was delicious!! As soon as the dishes from the main cause were cleared from the table. WITH OUT ASKING FOR THE BILL. The bill was just dropped on the table. Again unprofessional!! My Husband checked the bill as he had a discrepancy on the first vist with the bill, which we thought was just an oversight. But the prices stated on the menu did not match the price on our bill, when querying the bill with the barman he said the price's had gone up and that he had not got recieved

the new menus yet. He tried to argue, but then offered us complimentary drinks. It was a shame!! Lovely food! (BUT...

I came back from holiday and I wanted a quick meal. I haven't lived here very long. The food was greasy but tastewise it's okay. However my starter Seek Kebab (minced lamb skewers) was horrendous. The meat was tough and grisly artificially coloured and no flavour at all smothered in onions. I was on my own and there was quite a bit of food left. To my horror I found out that they are changing £2 for the leftovers to take home. This is the most preposterous thing I ever came across. I am from London, I go to a lot of restaurants there. Even in the high end places like Dishoom, Kanushka and Kricket they happily pack it for you without any charge. This was Thursday night at about 7.30p.m I went in there and the restaurant was deserted. At about 8p.m one other person came to eat. That says it all I think. I am never going there again. The waiter couldn't even speak properly...

Horrible experience will never go again! The waiters have an attitude plus food is not at all good. We ordered prawns biryani the prawns were frozen and half cooked. We also had the panneer Tikka which was very less portion and tasteless. The waiters told us to order stuff at the beginning itself so as to save time but we wasn't sure of the quantity we would need. Then after we started eating we ordered more stuff and then the waiters started giving us an attitude saying it would take 30 min or so and they had asked us to order well in advance! Omg! So much for customer service! Worst restaurant I have visited till date! I don't recommend anyone to go there. There is another Indian restaurant a few minutes walk from this place may b a minute or less from here which is Indian and really good! I highly...