The Pelican — Restaurant in Borough of Runnymede

If i could give 0 stars I would. I went for lunch today and ordered a Caesar Salad. I was pleased when it arrived as the portion size looked very generous. I started eating and everything was fine, then unfortunately about half way through eating I noticed the raw and undercooked chicken. I took the dish to the bar and showed it to the person serving, although it was not their fault directly I was shocked when they laughed and said "Thank you for pointing that out I'll let the chef know" I said "why are you thanking me I could get food poisoning from this?" They awkwardly ignored me and continued serving customers at the bar, no apology and I ended up walking off. If I hadn't been with two work colleagues on our lunch break I would have taken this much further. I did not even check with the bill payer as to whether or not the meal was removed from the bill, although even if it had been it still would not have even been close to compensating, especially if I do end up with food poisoning. Let's hope I get off lucky in the next 48 hours. I would suggest being very vigilant if...

My husband and I new to the area stubbled across The Pelican, we came as strangers but left with new friends, from the moment we arrived we were met with the warmest of welcomes, We had the Sunday roast on that first visit and have been back every Sunday since, the food is absolutely delicious and the portion sizes are amazing, worth every penny, aside from the roasts the whole menu hits the spot and there is something for everyone, Entertainment is first class show casing some amazing singers and bands, definitely cater for all music tastes, especially love the rum & reggae day, spot on and recently the PeliFest was an absolute success, the bottomless brunches are a great laugh and if you have a special occasion to celebrate they will cater it perfectly, We can not recommend The Pelican and it’s amazing staff, from the kitchen, bar and servers...

New manager and a refurb going on. Will be interesting to see how it pans out.

Update ... The food and the cleanliness have improved really well. A lot of effort has put into the outside space. Having just returned from a Sunday lunchtime visit I want to give it more stars but I just can't. It kicked off in the beer garden and while the bar manager handled it really, it just all made us feel a bit uncomfortable. I really hope the positive changes make a difference that sticks.

New update....

Continues to improve and no better local place on a hot day.

Further update ... Returned for a Sunday lunch. Perfect end to a winter walk. Top notch service and three different roast dinners all cooked to perfection, with massive portions. We'll done to the Pelican Team. Very nice friendly local atmosphere. Glad to be able to up my...