Starbucks Coffee — Restaurant in Borough of Swale

I went there in the late afternoon. It seemed like the place had a quite busy day. Cleaning was in-progression. So, can't give 5 out 5 for atmosphere.

I thought they will be writing my namd on the cup as they asked my name... But that was not the case. May be they only needed for the bill. So, bit disappointed there as well.

I bought strawberry 🍓 frappachinu... It was comparatively pricier than most eother drinks. I liked the it better when it was almost finished and I was only getting the creamy part... However, next time will be careful before choosing cold drinks as I don't wanna fall sick! ...

I had a disappointing experience at your store. I was the first in line, but I was served last — after being visibly confused by a staff member who insisted on speaking quickly and quietly despite my efforts to understand. I had already handed over the money, but she kept asking something unclear, and I felt pressured and embarrassed in front of others.

As a customer learning English, I expected a bit more patience and understanding. Sadly, it felt like my confusion was taken advantage of. I left feeling humiliated and upset.

I hope this feedback helps improve the experience for others...

I would like to express my appreciation for the exceptional service provided by Manvi at the Starbucks in Sittingbourne. She was strictly professional, yet genuinely friendly, and her positive attitude truly stood out.

I wasn’t having the best day, but her warm and attentive service completely turned it around. She recommended the Pumpkin Macchiato, which turned out to be an excellent choice — perfectly made and delicious.

It’s rare to meet someone who combines professionalism and kindness so naturally. Thank you, Manvi, for making my visit such a...