Today was the day, Friday night. I had decided to treat my lady to a Miccy D’s as we had both worked hard and I felt it was well deserved.
On entering the McDonald’s everything seemed to be in good fashion. I punched in the order for my girl and I, I was so excited 2 large Big Mac meals one with Coca-Cola and one with Oasis and an extra triple cheese burger to share on the way home.
After ordering I went to take my seat and this is where the nightmare started. Unbeknownst to us when entering, we had discovered once sitting down that we were sharing our table… with a fly! I decided to let it slip for now.
I decided that I would like some condiments, salt and bbq sauce (for my fries) I got up to ask at the front desk and was rudely ignored even though I heard a member of staff tell another member of staff that I was waiting. I decided that I would sit and wait for my food.
When the young girl finally arrived with my food and a glum look on her face I asked for salt and bbq sauce for my fries only to be brought 2 tubs of bbq sauce and 2 pouches of salt. It wasn’t enough and she knew it. I then asked for some more and she sarcastically gave me 2 extra pouches of salt than I asked for!! This infuriated me, if there’s one thing I hate it’s wasted salt. Some may say I should have taken this with a pinch of salt, they would be wrong.
Now food and condiments were firmly at our table it was time to tuck in, or so we thought. Our fine meal was rudely interrupted by the piercing buzz of fly. I wafted, I waved and I wafted some more but in the end my attempts to rid this eatery of a fly were futile as yet another fly decided to join the party, it had now become a fly bonanza and I felt like chief lord of the flies. I came for burger and chips but I left with a sore shoulder after a vigorous one armed workout that would make notorious strong man Arnold Schwarzenegger run for his money.
All I can say is that the man cleaning up was very helpful, he packed up our litter even though I was willing to do it myself. Hats off to him, he really did go the extra mile. When I was leaving he alerted me that I had forgotten my bag this man truly is the backbone of the company, without him this entire franchise would be nothing. Worse...
Read moreOnce again I am getting absolutely fed up of going to that place for food the most highest level of incompetent staff that are more busy talking about their social life while their manager hides away in that tiny little room I ordered a large meal that came to 64 odd pound and had to wait for one burger because it had to be specially made in which time I received A young chap coming out asking me if this was my meal like he couldn’t read the numberplate to which I asked him is my numberplate written down on the receipt a customer should not be telling your staff how to do their job After waiting for so long and the whole meal came surprise and behold as always there is an item missing and it just happens to be the burger that I ordered that had to be specially made so I’ve sat there for over 15 minutes for sod all I decided to confirm that the manager wasn’t on post I walking past the Open counter into just the opening and asked where the manager was which surprisingly stopped all the members of staff talking about their social life I’m not a believer of being the vicious man in the world but I do really believe we need to start getting a petition here to shut this McDonald’s down or remove all staff to Fleetwood and move Fleetwood to Cleveleys and I bet you Fleetwood be the new one that everyone starts...
Read moreCame here today with my youngest, ordered two meals for the wife and I, and a happy meal nuggets for my boy. Wow, what can I say, I did my order at the till because I’m an old school kid! The laddy taking my order was ‘Tom’ as read on his name badge, he was well mannered, patient and such a lovely handsome lad. The order came to 16 pound something and we both shared a chuckle together about the inflation of McDonald’s. I mean when I was his age that would cost about a fiver! I waited around 5-6 minutes for the order, it was clearly quite busy but staff were working hard as I saw Tom put an excellent shift in on making up the fries. Although on the drive thru it looked worse off. There was a well built lad on the window just laughing and making jokes calling his fellow coworkers ‘sly’ and telling people to get off him when there was no one even near his station. Coworkers were calling him Joe. Son was nearly in tears watching it, couldn’t stop being sad until Tom arrived again with his happy meal, he asked if we would like any sauces and anything else. We were happy and we went on with our day, just thought I’d share our experience. Cleveleys McDonald’s has clearly changed...
Read more