Starbucks Coffee — Restaurant in Boston

Staff are friendly and dogs are allowed. There is a decent vegan menu but there wasn't much in stock when we went (Saturday lunchtime), the choice was salad, which was delicious. The latte was very bland, I could have asked them to leave the coffee out and I wouldn't have noticed. It is a drive through on a partially built estate which partly explains the complete lack of atmosphere but the very low seating and very 1970s diner feel isn't very relaxing. Was disappointed to be given plastic cutlery even tho I was eating in, not the fault of the staff, it was what the franchise supplied; given all the adverse publicity about plastic pollution I think they've missed a trick there. It was our first time going to Starbucks, given that there is strong competition in the town from Cafe Nero, Costa and independents, I'm not sure...

Why has this place never ever EVER got the ingredients to make the biscotti oat late on their own bloody menu???????? I went there 4 weeks on the trot and every day, was told, "oh we dont have the syrup to make that, sorry. Have a hazelnut instead! " Im not a fricking squirrel! I asked at the Starbucks near Tesco (5 min drive away) why the other place never has it. They said its odd and theyd have a word. Well 1 week on and the word must have been" Hazelnut" 😠 Come on Starbucks, if 5 mins away they can make the delectable Biscotti wonder... Why cant you????

Besides that... Place is gorge and so...

The barista Olivia (working on 29/10/25) deserves a raise! She was amazing when it came to allergen information, gave alternative recommendations when I couldn't have my original order due to a dairy allergy and even helped my son to choose a new hot drink favourite (white mocha with hazelnut!) and she even handled continuing to make drinks like a pro when the only working coffee machine broke down mid brew! Seriously management - you have an excellent member of staff here, she's a credit...