Our afternoon tea was absolutely lovely, no complaints, the food was delicious. However, the staff were so shockingly rude! They did not want to accommodate, they were standoffish and argumentative. We were asked if we had any dietary requirements and we informed them we were both vegetarian, immediately they got annoyed that we'd not booked this option, however when we went to check again on the website, there is absolutely no visible option for vegetarian, it's not our fault for the poor website design? Please make it more obvious!! She went onto argue with us and said we might not get anything now regardless if I had a hungry 2 year old, eventually she came back to tell us we could but it would be a very long wait...the whole time we were referred to as "girls" as if we were naughty schoolchildren when we are grown adults. It just made the environment very uncomfortable. We could have worked something out and they could have been more polite but they chose to be combative. Which is a shame when the food...
Read moreHad lunch yesterday. Busy Sunday. We were seated promptly. We placed our order and food was brought pretty quickly. We chose the Burger & Fries and an Egg Mayo Sandwich in Brown bloomer bread with Salad & coleslaw. The sandwich, although generously filled was obviously not made and served freshly. Sadly, the sandwich had been pre made and refrigerated and unfortunately this resulted in soggy bread and was not enjoyed as much as if it was made fresh. The bread was lovely but didn't stand up to being kept in the fridge. Such a shame. For just under £8 it could have been greatly improved, in my opinion. We enjoyed tea for two. Service was very good. Friendly and helpful staff. We would go again but maybe not choose a sandwich next time.😊
We had a mooch round in the garden centre and enjoyed looking for gift ideas on the lovely Autumn...
Read moreWaited 15 mins to be seated but had to wait for a menu. Finally went up to order at quarter to 11 to be told breakfast has stopped even though the menu states order until 11. We got told it was now lunch instead wmso after relooking at the menu we went to order lunch only to be told we couldn't order lunch until 12 it was light bites only between 11-12. So one again we relooked at the menu we picked light bites but we're then told it was only quarter past 11 and light bites wernt on the till until half past. After attempting to order 3 different meals we were finally able to order at half 11 after sitting here for over an hour waiting to order. Don't come between...
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