Hide & Steak — Restaurant in Bradford

Only giving it 3 stars for 2 reasons: benefit of the doubt as it was opening night and the manager Adam.

We got there (6 of us) and it was busy, particularly the buffet area. We wanted the main menu, so we were guided to our table, and then it was like we were forgotten about. We were sat for 30 minutes before we had to find a waitress and give her our order.

Then it was a further 30 minutes for half of the starters to come out, with our drinks, we then gave it 10 minutes and asked for the other half of the starters which were seemingly forgotten about. Then took another 20 for those to come. 2 mains came quickly after that. Then 40 minutes no sign of the others so we had to chase down our other mains which they had also seemingly forgotten about, 3 of which came within 15 minutes, the other an additional 15. We also never got asked if we wanted any drink refills or checked up on at all until when we complained to Adam, the manager.

Adam was brilliant, after we complained after the significant wait for the main, he couldn’t be more helpful, got us everything we needed and took care of us, and was also very apologetic.

The initial waitress I believe we saw twice; that was when we gave her our order and then the second when we were chasing the food up.

So, overall, incredibly slow service (there for 3 hours for just starters and mains, desserts we received from Adam we took home), and average food (but granting it was opening night, it might have just been busy etc. so benefit of the doubt) and Adam the manager was great at the end of the...

Absolute shambles this place, staff didn’t have a clue what they was doing or what was happening. Secondly it was advertised as 50% off on opening day in this renovated fancy restaurant with a top chef from around the world. We was told to go sit in a banquet hall that looked like they just threw some rags on some tables, or in their words ‘ just go find a table spare’. And then sit there like children for 40 minutes to open a cheap tacky buffet with about 5 dishes which were all bland food. Meanwhile to go in the actual restaurant part which was advertised they said we couldn’t lol. Glad we didn’t though as even 50% off the menu they was still charging £15 for a curry to start with. Also no chappatis or naan, so if you want a curry you can have it with chips instead. Also the drinks were just large bottles which were passed round from table to table, talk about spreading germs. They also have a large bar, but with no alcohol on sale ! Probably had to remove it incase it offended all the migrants they have housed the past 2 years. You’re better off at your local takeaway than eating here....

Absolutely disgusting! I attended the open event on Friday the 3rd of March. After hearing much hype about the new chef, who has worked around the world, I decided to attend the Grand opening. The customer services from Rachael and Kat was fantastic. However I was really looking forward to trying good food, unfortunately it was a massive disappointment, the buffet system served biryani that had an odd smell and taste,frozen chicken strips, frozen desserts (notfully thawed) a ball of hard mince (kebab), almost chipped my tooth, some unflavoured chicken,mince and bland pasta. The steak was only for the invited influencers, who also paid the same entrance fee as me, I don't know if it was good or not because I wasn't important enough to try it. There really was alot of hype for no reason, however I only paid £10 entrance fee and therefore it wasn't a big loss, although it could have been better spent at my local takeaway. Very very...