The Royal — Restaurant in Bradford

Very sad, humiliating experience my party and I received on our visit to the royal from the manager .He was very rude. His attitude let his team down who work very hard . I ordered a pizza . When it came I quietly explained to the waitress that the pizza was not cooked enough and unable to eat it and please take it away . The waitress asked if I would like it cooked more or order anything else . I declined saying , no I didn't want to eat warmed up pizza and waiting for another meal to be made would take too long and my party would have eaten there meals before a new meal arrived . I was happy not to pay for the pizza and sit a talk to my party while they ate there meals . A few minutes later the manager came to our table and spoke abruptly over our heads at us and asked what was wrong with the pizza . When I tried to explain that the pizza was not cooked enough and cold leaving the mozzarella like dough . The manager was rude and contradicting. I had to say to the manager I would not argue with him and to stop showing my party and me up in front of everyone in the pub and to go away from our table . There was more rudeness from this manager later on in the evening . And once again I had to ask him to go away and I would not argue with him and to stop showing us up in front of the pub . To his reply was there are two side to every story and he was incharge of the review website and he had control to take down any bad reviews he did not like. My party was a group of 7 lady's ageing from over 50's to 90 . Why would we want to argue and spoil...

Took just over 40 minutes for the food to arrive after ordering, no warning of a long wait or acknowledgment that it has been a long time.

However, the food was amazing (and was worth the wait!)

My steak burger was amazing! Clearly homemade but cooked perfectly with a lovely flavour and texture. Good size, soft and juicy inside, and smothered in melty cheese. The beef brisket on top was also really flavoursome and went perfectly with the burger meat. The bun was also really soft and fresh and didn't fall apart at all.

My wife had the royal calzone which was also amazing! Some of the nicest pizza dough I've ever tasted. Filled with good quality 'toppings' and served with a jug of lovely tomato sauce (although it was a bit unexpectedly spicy)

We will definitely be back next time we're in the area, and I highly recommend the food here. (Hopefully the long wait for the food was a one off, but it was still worth the wait!)

UPDATE 30th April 2025: Came here again and had some more of their amazing food. Still had a really really long wait for the food to arrive but was...

We've been to the Royal a good few times over the years especially for Sunday lunch and the occasional business meeting too as it's not far from us. Always found the food really good, staff friendly and service spot on We went today with friends from Bristol and I just wanted to post a review to say how amazing it was given all the restrictions/Covid measures. They made the experience really enjoyable and not strange at all. The adjustments to switch to complete table services went well and the team just we're so upbeat and genuinely wanted to (and did) creste a space and time where we all could just enjoy ourselves. It must be hard work and a lot of pressure but it didn't show. We had a great evening. First time we've been out for ages and a long time since we saw these really close friends and they just made it all the better. And the food was brilliant. Can't wait to get back again. If you haven't already, give it a shot. Highly recommended. Our friends were...