Chapel House — Restaurant in Bradford

We visited for mothersday and we were all very disappointed with the quality of the food. It was extremely busy and everyone was crammed in, so space was very limited. Several of our party ordered the garlic.mushrooms for our starters. These were very watery and didn't taste much of garlic. We had waited quite some time for our food to arrive so none of us complained, but each dish was the same. The mains were just as disappointing. 2 got hunters chicken and their chicken was like rubber. 2 got the roast, well the beef was just fat and chewy, the peas were like bullets, the roast potatoes were tiny but like rock, no fluffy potatoe inside, the cauliflower cheese was just in white sauce with no cheese present and finally the brocoli was frozen but tasted of freezer burn and springy when you tried to cut it. When we complained about the roast, the waiter just said ill get you another slice of meat. No I didn't want another slice thank you. I get it was mothers day and I get they were busy but this doesn't excuse the quality of the food you served up. We had a huge wait for the food to be delivered. Ive visited chapel.house in the past and their food had always been to a high standard but yesterday's visit was a huge disappointment.

In response to Amy's reply below... Thank you for your apology but why have you rubbished this by stating you had rave reviews,which sort of implies my review was wrong. The fact the table next to us sent their garlic mushrooms back due to dish being full of water and waited 20 minutes to receive its replacement confirms your chef had issues with this dish. You stated you wish I'd brought this to your attention,but i told the young male waiter. He saw the beef and agreed it was just full of fat. He also apologised for the delays we faced waiting for food and drinks, stating the restaurant has been rammed all day, implying you'd taken too many bookings.

I would have gladly accepted your apology if that's what you had written, but clearly your response was to try imply that my review was false by mentioning these so called "rave reviews". The fact no-one has published from mothersday except me...

It appears that quality decreases as prices increase (should be a law for that, inverse and disproportional).

Sunday I decided to treat my mother and wife to a Sunday lunch here. my wife chose the lamb shank which she thought was beautifully cooked and just fell off the bone. my mother and myself would have preferred beef but put off as the menu stated served pink, not to either of our tastes. we were about to chose the turkey, when the waitress stated the beef does not have to be pink,

so beef then - very wrong choice.

Both beef meals arrived with the beef as two thick (think steak) slices, this turned out to be the toughest and most gristley, tough rinded and sinew loaded piece of beef I have ever been served in a restaurant ( In this country ).

I can only assume that what was supposed to be sirloin roast was in fact the worst of the steak left over from steak night.

On the back of this when paying the bill the waitress (same) declared, I have given you a discount since you did not enjoy the beef. very generous until you consider they were buying back the beef.

Age: 59, 65 & 86

£13.99 pp for beef (X2) £15.49 for lamb, £ never look or asked, 2.5 pints peroni Must be pricey

Discount , unknown

Bill (after discount) £51.90, tip £0.00 Recommendation don,t & sack the butcher, the...

Mum's Birthday treat quite the disappointment. Starters, amazing. Service, good. Main course, terrible. Two mains seven with spinach, no where on the menu was it stated that the spinach was cooked in butter, even on the photos it was saved fresh. Very frustrating when restricted to specific diets and assuming no dairy was in the meal. Cooked spinach on garden salad also, combination of hot wet spinach with crunchy cold lettuce was rather revolting. Ploughman's medicare, served with a whole apple rather than sliced, inner crust of pork pie contained a huge chunk of uncooked flour. Usually a great experience, tonight was a complete disappointment. Server was very understanding and spoke to management, gave us a substantial discount. Overall incredibly underwhelming and something that had been planned for months. Such a shame. Mains actually came out immediately after starter plates were collected... it was obvious they had been sat under a hot plate for god knows how long. Was even stated by staff that he meal was rushed as chefs wanting to get home and had already left the building by this point.

Again, server staff...