Very upset and disappointed with my experience here last night! Brought a few friends to the pub to celebrate my 21st birthday. A few of us had bought drinks when one of my friends was asked what he wanted and he responded that he was just going to wait a bit before getting anything. The response from who I believe is the manager was extremely hostile stating that he could not stay without purchasing anything immediately even though 7 out of the 8 of us in the pub were buying drinks. Considering the current cost of living crisis as well as being students I cannot believe the lack of empathy from this man who when I explained that it was my birthday and that I just wanted to spend some time with my friends responded that my friend should have have come out with us if he could not afford to buy a drink. I have never experienced this kind of attitude in a pub ever⌠when I myself have been out elsewhere with friends and not been able to afford a drink the staff do not even question such a sensitive topic as struggling with money. Anyway, not wanted to leave our friend waiting outside by himself, we left taking our drinks in cups. Honestly having to sit and drink my pint in a plastic cup in a bus stop really put a dampener of what should have been a great birthday! It wasnât even busy in the pub and by us leaving you missed out on business anyway so I hope you think twice before doing this to...
   Read moreHonestly, Cat & Wheel is a decent enough pub but one of the bouncers (a probably 50-year old black guy) needs to be fired before I'd ever consider going back.
Towards the end of the night, one of our group wasn't feeling great so went outside and when someone else went to check on her, it led to a barrage of abuse from the security guard. For no reason, this guy was shouting at and getting in the face of a 25-year old female.
Seeing this, two other people we were with went over to diffuse the situation and this lead the bouncer (with the assistance of another who was just following what the first told him to do) pushing, grabbing and trying to fight them, before shouting a load of swear words at them and throwing them out of the pub. I know it's not an easy job but that idiot justified why everyone...
   Read moreHad an awful experience here, the manager made me feel really uncomfortable here tonight, aswell as all of my friends. We were all up for a nice evening and all he did was made us feel uncomfortable and I honestly cannot believe his behaviour, I canât believe someone like him works here itâs appalling and Iâm never going back again. He ruined my friends 21st birthday, and I need to add we did nothing, he had a issue with us the minute we walked in because 1/8 of us didnât buy a drink because heâs quit drinking but doesnât want to miss a friends birthday. I really hope this man (bald man) is told never to treat people like this again or if not is fired. Disappointed as thought it...
   Read more