Ciao — Restaurant in Bristol

Dined there a week ago, and really food not too bad then, though service was poor. Not a place to go if you want to impress friends. The place is quite run down, big cracks in sticky tables, as not cleaned. Card machine was broken, so had to go away to get cash. Tried it again last night, checked card machine was working, as we didnt have cash, and told it was so ok. It must have been different chef last night as food very disappointing. We had same starter as last time, meat and cheese platter to share, but it was very different, much poorer quality, we ate it, as hungry, but did not enjoy, and instead of some nice warm italian bread to go with it, we had toasted white sliced bread; that was a first. The main course, spag bolognese looked different too and tasted awful, just a lot of gunge with some meat. Definitely not the same chef. On top of that when we asked for bill...yes..card machine broken, and we had no cash. The place seemed overrun with staff, even though it wasn't busy, lots of empty tables. It was friendly enough, just far too many staff and felt uncomfortable. The young guy serving us was very nice and helpful.

Think might give a miss in future. We only tried this Ciao as our usual Ciao in Stoke Bishop is closed for holidays, but it is very well run, clean, and consistently very good authentic...

Myself and my girlfriend made a spur of the moment first time visit this past Saturday night to this wonderful family run authentic Italian restaurant which has been on my list of places to try for far too long.

It was a revelation from the minute we walked in the door due to the wonderful welcome and fantastic service and that's before we had even sampled the truly stunning food which was an incredibly appetising and colourful selection full of flavour and all freshly prepared including the starters which my girlfriend absolutely adored.

This was absolutely top notch quality food including pizza that is absolutely incredible and all at very good value prices to match or in most cases better any other decent Italian restaurant I've ever visited.

We cannot recommend that you visit this amazing restaurant strongly enough and we thank the staff there for the most wonderful meal and welcome we were given which absolutely made our evening and we look forward to returning as...

Absolutely adore this restaurant! Went for the first time with my partner and his family who have been going for years to celebrate his granddad’s birthday. Food was excellent and there was so much choice (including loads of vegetarian options) and came out so quick, the waiter was so on top of everything even though the restaurant was full, nothing was too much, and the other member of staff (the owner?) was fantastic too. I’m sorry I didn’t get your names! Absolutely amazing hospitality, they helped end the day in such a special way, and I can see why they go there year after year!...