The White Heron — Restaurant in Broadland

On arrival the nicely decorated interior was pleasant and bar looking great. Acoustically the dining area was quite noisy although not many people in there. There was quite a few fly's noticeable in that area which set me off a bit not keen on fly's especially in food areas . We were seated quickly but were not informed to order at the bar until about 30mins although we were busy talking. After deciding what to have off the good menu we went to order at the bar , although a few staff it seemed only one was taking bar and food orders so a further 20 minute wait . I was starting to get a bit hangry but kept the smiley face on ,as you don't mess with people who serve you food 😅. After another 25 minutes food arrived , now I like fries and fries ain't chips so I was disappointed also the coleslaw was not looking good. But my fellow diners had beautiful salads and chips as they certainly weren't fries . It's a card only payment but as we didn't want to pay as one we sorted it out amongst are self's . The card machine was a bit temperamental also signal down there for internet is poor but they provide free unsecured WiFi which was a bit choppy . Would I go again probably not but that's just me and your not me so...

The menu "looks" great, there is a nice selection of drinks available and is a very clean public house. That's as good as the positives are going to get unfortunately. I ordered a rack of hickory bourbon ribs with chips and corn on the cob. The plate was a very nice size for a meal but, for what was paid (14.95), there was barely enough for a small child and could of done better if I had gone to the coop a bought myself a large rack and some oven chips. If it was a child's portion the youngling would of had serious trouble enjoying the rack as it was not cooked as described. The meat was very tough to cut even if a chain saw was available. The chips arrived within a small dip pot and the cob was the only half decent thing on the plate. I do find the atmosphere to be somewhat hard to enjoy, very clicky. The noise bounces off all the walls causing ears to ache. Whilst one does enjoy looking at the water, one is stuck at the end of a dyke looking at day boats and a huge workshop and gantry crane. This is a card/contactless pub only, so no cash. Even the jukebox is cashless/contactless. I find the method of transactions highly offensive for those that enjoy paying by cash....

Disappointed!!! Made a booking Saturday for a table of five for a roast dinner on Sunday (as you need to book in advance) turned up yesterday no roast dinners!!! Absolute joke we order 2 scampi and chips, 2 sausages and mash “onion gravy” and a burger. The sausage and mash was absolutely awful cold and it doesn’t go by its title sausage and mash with onion gravy there was no onion in the gravy?? Had to send it back so they could warm it up still wasn’t good. Scampi and chips where awful was like it had been cooked then reheated up was awful then the burger wasn’t great nice portion size but not the best. The amount of people who turned up looking forward to their roast then being told they had non was a joke people who previously booked should get first serve and the roast should be kept for the people who have booked not been given to people who turn up not fair to peoples who booked in advance looking forward to a roast and not getting it. The prices are ridiculous for what you get served not worth the Money best of going some where else or...