Simmons Bakers - Hoddesdon — Restaurant in Broxbourne

So many options of yummy things. I haven't been here for a few years but today I really fancied proper bakery food. I had the Newyorker which I loved and having it toasted was a right touch but I knocked a star off as I thought the staff was a tad rude. I pointed at a specific item and asked what it was and she replied "everything's labelled" rather than just telling me - all I could see was the names but had no idea what was inside and luckily I saw that if I looked down the crack of the glass I could actually see the full sign that wasn't fully on show plus it was a pile of all different types of sandwiches so the labels wasn't showing which was which. I will still give them another try as I probably caught them at a bad time and I really did...

3 visits. Purchased quite a bit of goods each time we have visited. Products are fine but customer service has been terrible all 3 times!

2 times you can forgive, 3 times no thanks. I'll drive an extra few miles to avoid poor service. The staff wont care, but at least I can help fellow customers who care about not being treated as if you are giving them...

I go to Simmons in Hoddesdon pretty much everyday and I cannot recommend it enough. The girls & guys do an amazing job - in particular Sam who always brightens my day up when I see her! There is a reason this store is so busy and thriving, outstanding customer service and a great selection of food to which is always really well presented. 5...