We came to open our iftar here 2 days ago. We regretted it. Wanted to eat in. Drove from Bolton as the one in Bolton apparently is now permanently closed.

Extreme chaos. First of all I was with my wife, and we come in to order just to find out they don’t accept card. The original person who tried to take my order told me they only take cash and simply walked away whilst saying nothing, the manager then came and told the original person to finally take my order and I told him to as I rather have it ordered and in that time I’ll go withdraw cash. He didn’t know much English which again delayed the process, as it took him some time to understand my order. Whilst my wife waited inside for 20 minutes I was outside looking for a cash machine. On top of that it was heavily raining. There is no cash machine nearby you have to go to M&S (which was closed in the evening) or Tesco which takes 20 minutes there and back minimum.

Absolutely ruined my mood. What kind of successful franchise doesn’t accept card? Yet they’re happy to take orders via UberEats.

Anyways finally came back and paid. It then took them 40 minutes to serve us our food. Oodles is not some fancy restaurant that needed this long. They knew from the beginning we were eating in. Yet all their deliver orders came first as priority. Anyways after the atmosphere was terrible too, all we could hear was extremely loud shouting between the manager and the workers in the kitchen. Not a moment of peace. We could also hear swearing in Urdu.

The food was still decent but didn’t enjoy it at all after everything.

Before we left the manager did kind of apologise for the service but this was simply not good enough. Will not be back to eat in. Left a bitter taste in our mouths.